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Regal Honda - Service Center

Lakeland, FL

4.4
2,526 Reviews
Call Service Center (863) 509-4963

2,526 Reviews of Regal Honda - Service Center

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June 25, 2021

I have purchased two vehicles from Regal in the last twenty years. I am extremely happy that the staff has been consistent and extremely focused on customer care. More

by JENNIFER.WHALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
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Jun 25, 2021 -

Regal Honda responded

Thank you Jennifer, for your kind words and for choosing Regal for your vehicle purchases :)

June 25, 2021

This dealership used to wash and vacuum the front floorboard your car with each oil change, last two times they have done neither. More

by LISA.HAZELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Report | Print
Jun 25, 2021 -

Regal Honda responded

Lisa, we still have the courtesy car wash that is performed with every service (as long as weather is permitting) The vacuum is by request only to help speed up the process of returning your vehicle to you. Next time let your service advisor know this is something you look forward to.

June 24, 2021

Service was great! David was a great person as well More

by FFAGRL2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and kaylee
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Jun 25, 2021 -

Regal Honda responded

Thank you for choosing our service department!

June 24, 2021

Polite and on time. The folks that greeted me when I arrived, awesome! More

by MTHJHALL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2021 -

Regal Honda responded

Thank you

June 24, 2021

Everyone was very courteous especially the young lady in the payment office who helped me with coffee and WiFi. More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2021 -

Regal Honda responded

Happy to hear, the coffee is pretty great too :)

June 24, 2021

I have always received great service at Regal Honda! Would recommend to all my friends. More

by Ro0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
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Jun 25, 2021 -

Regal Honda responded

Thank you we appreciate your recommendation!

June 23, 2021

Rob set the appointment time.Ray signed me in (Levi was Rob set the appointment time. Ray signed me in (Levi was not available). Levi checked me out.. TEAM WORK. More

by EMHAUTH
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
Report | Print
Jun 23, 2021 -

Regal Honda responded

Our Regal Service department team members do work well together :) Thank you for the comments!

June 22, 2021

Today I received my money back from Christie because enterprise rental company did not refund my deposit so thank you Christie for my refund this is Kimberly Lanier More

by Kimberly Lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

Regal Honda responded

Chrissy always goes the extra mile for her customers :)

June 22, 2021

Rob had great customer service, resolved my issue and got me out in a good time. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

Regal Honda responded

Thank you Tom!

June 22, 2021

Adam was very friendly and helpful, answered all my questions before my car went in for service. Because I was unsure of what my service contract covered he took the time to research it for me. Adam I More

by ELEANORBACKSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jun 23, 2021 -

Regal Honda responded

Thank you Eleanor! We appreciate your comments and look forward to working with you again on any future service needs that you may have.

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