Regal Honda - Service Center

Clayton and Nick were very helpful and courteous. I was very impressed with both of them. I was very impressed with both of them. More

Took the vehicle in for a battery issue. It had to be jumped at the service center. The service rep tells me the vehicle needs brake fluid and transmission fluid flush and the timing belt te It had to be jumped at the service center. The service rep tells me the vehicle needs brake fluid and transmission fluid flush and the timing belt tensioner is leaking. I asked him if that is what caused the vehicle not to start and he said that is what the mechanic said. I refused the additional work and asked about the battery. He replied the battery issue is good, we are just going to put it on a charger. I left the dealership and went home .later that day I attempted to start the vehicle and the battery was dead. I bought a battery and when I replaced it I discovered that the air box had been damaged by the service center and they tried to hide it and it had been installed incorrectly. I took it back to the service center and showed my service rep. He never acted like there was an issue or asked to repair the damaged parts. I have been buying vehicles and servicing them there for over 20 years but will not spend another dime there. I will be making an official complaint and having them replace the parts the mechanic destroyed and the tried to cover up. More

Welcomed with excellent customer service, friendly and great follow up in making sure I was enjoying my new Prologue. great follow up in making sure I was enjoying my new Prologue. More

Have dealt with Regal Honda for almost 20 years, purchases and service, Ray Taylor has always been personable and professional, and I know I’m going to have a good experience when he is my service a purchases and service, Ray Taylor has always been personable and professional, and I know I’m going to have a good experience when he is my service advisor. Always communicates expectations and status clearly. More

It’s closed to my house, the employees are very nice, always willing to help and have an excellent personality, specially Rob Young. always willing to help and have an excellent personality, specially Rob Young. More

Rob is very professional and knowledgeable of his job. He explained very well the process He explained very well the process More

Nick was great, he made sure I got a ride home and back. Thank you for taking care of me Thank you for taking care of me More

Clean facilities. Professional staff and very courteous. Arrived on time and the vehicle was in the shop in 10 minutes. Two hours later, I had my car back Professional staff and very courteous. Arrived on time and the vehicle was in the shop in 10 minutes. Two hours later, I had my car back More

Very professional and friendly. Much better shop to use due to all Honda parts in their stock. Much better shop to use due to all Honda parts in their stock. More

Prompt, professional, friendly, and accommodating. Listen to what needs to be done and communicated the findings and the solutions & the costs for the repairs. Listen to what needs to be done and communicated the findings and the solutions & the costs for the repairs. More