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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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May 18, 2021

Jessica Torres Service Rep was very rude. She was late to help us. She had a bad attitude from the first time meeting us. B More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Torres
May 18, 2021

Great service!! My advisor communicated with me throughout the entire time (10 days). All my concerns were addressed. My car feels safer to drive now. More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 18, 2021 -

Regal Honda responded

We love hearing from our satisfied customers!

May 18, 2021

Jessica was a pleasure to work with. She kept us informed. Pleased with the maintenance. Thanks for washing the car. Definitely will come back again. More

by DOUGLASK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 18, 2021 -

Regal Honda responded

We appreciate your business and look forward to working with you again on any future vehicle service needs that you may have.!

May 18, 2021

From the moment I arrived until I picked up my car, the service was exceptional. Jessica is a fantastic advisor. And the 2 gentlemen who dropped me off and picked me up from work were great. More

by TAM_MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Levi Dillard
May 19, 2021 -

Regal Honda responded

Thank you Tam! We love Jessica and are so glad that she is a part of our Regal Team!

May 18, 2021

I have been here only twice once for parts and once for service and it was very good. So I think that’ s saying enough More

by slderbostic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
May 18, 2021 -

Regal Honda responded

We appreciate your business!

May 17, 2021

Chrissy is always helpful, makes us feel like family, makes us feel welcome. She lets us know what services are needed for our vehicle. She is amazing! More

by PATRON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Regal Honda responded

We agree, Chrissy is pretty amazing!

May 14, 2021

Came in for oil change car needed an update was in and out in just over an hour when they thought maybe couple of hours More

by Boondocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown, Jessica Torres, John Sinnerard, Levi Dillard
May 14, 2021 -

Regal Honda responded

Thanks for the great rating :)

May 14, 2021

Adam kept me posted on all that was going on with my van. I really appreciated Adam letting me know when they finished the work, so I could pick up my van. Thank you More

by NUTMEGGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips-5 stars
May 14, 2021 -

Regal Honda responded

Thank you!

May 14, 2021

Good service, did not try to sell extra services. Excellent adviser, Levi was a great help! But another unknown person reset my a/c to extreme cold temperature- Thani did not appreciate! More

by tomhelfla38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
May 19, 2021 -

Regal Honda responded

Thank you Tom!

May 14, 2021

As always another great experience with servicing my vehicle. They are very honest about the recommended services and take the time to listen to any concerns. More

by h_sonera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown, Angelo Mendez
May 14, 2021 -

Regal Honda responded

Thank you, we appreciate your kind feedback!

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