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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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May 07, 2021

Ray was helpful and the place is tidy and clean. Ray explained well the situation of my vehicle. Though, I waited for few hours to get the service done but it's worth the wait. More

by BLUEPTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Regal Honda responded

Thanks for choosing Regal :)

May 07, 2021

Service is great. I wish, though, that I had known the car was going to be there from 9 a.m. to 3 p.m. I would have had the shuttle take me home rather than be there the whole 6 hours 😲 More

by Hondafan
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Regal Honda responded

Yikes, We apologize and will speak to our staff to make sure they are more informative next time.

May 06, 2021

Had a recall took it to winterhaven Honda got excuses recall not done Took it to regal and they took care of it no questions Thank you regal Honda More

by MCOLE9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

May 06, 2021

Chrissy was very helpful. She made sure I was informed on what was going on with the vehicle from start to finish. SHE'S THE BEST More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Honda responded

Thanks, we think she is pretty great too!

May 05, 2021

Each visit to Regal Honda I have been given the utmost customer service from Jessica. She is always ready with answers to my many questions. She always explained each area of the work up and gave time More

by Terrrcoup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
May 06, 2021 -

Regal Honda responded

We agree, Jessica gives great customer service to her customers and takes the time to make sure that they are aware of what is going on with their vehicle.

May 05, 2021

Was very pleased at how nice everyone was, and to see that precautions were still in place. Levi was very informative and kind. The waiting area had different places to sit and was very comfortable. Mall More

by Bg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory, Levi Dillard
May 06, 2021 -

Regal Honda responded

Thank you for the informative review! We love hearing from our satisfied customers :)

May 05, 2021

Service Advisor Rob Young took care of the service we needed (an oil change) with no issue - dealership was very busy, so good for them - parking was tight, but we were able to get in and out without tro More

by Barbara Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Honda responded

Thank you Barbara!

May 05, 2021

Excelente service. Chrissy was friendly and very diligent. I am very pleased with the work done. I highly recommend Regal Honda Service Department Thank you. More

by JOANNESTADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Honda responded

Thank you Joann!

May 05, 2021

Liked the quickness!Question Did the service dept do Liked the quickness! Question Did the service dept do anything with my windshield wipers? They were fine, but now the driver's side squeals, and ru More

by susankirth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Honda responded

Thank for for taking the time to leave us feedback Susan! Feel free to stop by the dealership and we'll take a look at the wipers for you.

May 05, 2021

Fast and polite. I always appreciate how energetic and cheerful Chrissy is. The facility is clean and comfortable. I hate the minimum word limit on these surveys. More

by MELISSA.L.CANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Regal Honda responded

Thank you Melissa! We appreciate Chrissy's high energy level too :)

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