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Regal Honda - Service Center

Lakeland, FL

4.4
2,483 Reviews

2,483 Reviews of Regal Honda - Service Center

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January 01, 2021

Very professional and ease of service. Work was done promptly and with perfection. I was able to go next door and have breakfast while the work was done. More

by john.hillery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Mendez
Jan 05, 2021 -

Regal Honda responded

Thanks, having Charlies breakfast always makes the day better :)

January 01, 2021

Fast and friendly service! Having to leave a 25 word Fast and friendly service! Having to leave a 25 word minimum is to long. Nobody has time to come up with 25 words for one review. More

by angela.adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Regal Honda responded

Thanks, We agree on the 25 words :)

December 31, 2020

Mr. Ray Taylor is the best service advisor I have had at Regal Honda. He answers all my questions & makes sure my car is fixed and safe for me to drive. He is honest. A man with integrity. A true gentleman. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Regal Honda responded

Thank you Amy! We agree that Ray is pretty awesome!

December 31, 2020

Great service. Health safety observered. Kyle Cook did a great job making sure all my concerns were addressed. The mechanics did a super job. Thank you everyone! Your the Best! More

by TMRICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 05, 2021 -

Regal Honda responded

Thank you for the awesome feedback! We agree that Kyle does a great job of taking care of his customers!

December 31, 2020

Kyle is an asset to the Regal Honda team. Friendly, informative and puts customers ahead of other workday priorities. Well done and Happy New Year. More

by PGWoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Jan 05, 2021 -

Regal Honda responded

Thank you for the wonderful comments! We agree that Kyle is definitely an asset to Regal service.

December 31, 2020

Had a maintenance service done. In and out on 45 minutes which surprised me. I was prepared for at least 1.5 hours. No charge due to my service contract. More

by KTPOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Jan 05, 2021 -

Regal Honda responded

Thank you for taking the time to leave us feedback regarding you recent visit to our service department. We appreciate your comments and look forward to working with you again on any future service/maintenance needs that you may have!

December 30, 2020

The customer service is second to none and Kyle is the best. Thanks for a great experience and looking forward to the next service appointment. More

by SAMUEL_ORTIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
Dec 31, 2020 -

Regal Honda responded

Thank you Samuel! We agree, Kyle is the best!

December 30, 2020

I don't expect someone to greet me at the door to the service center, but I do expect to be addressed kindly by the team member I approach after looking around aimlessly for several moments. Upon this te More

by eb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Cook, Angelo Mendez
December 30, 2020

Routine oil change and tire rotation. Fast, simple and thorough. I will definitely be returning for my next service interval. My expectations were exceeded immensely. More

by jaws186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Regal Honda responded

Thank you for the feedback and we look forward to working with you again on any future maintenance/repair needs that you may have!

December 30, 2020

Went for an oil change and now the engine compartment of my vehicle is dirty due to an oil spill. Paper with recommendations was not provided. More

by FMARZOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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