Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,920 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,920 reviews
Verified Customer
September 17, 2020
This is my first visit to this dealer. I was very impressed with the facilities well preserve and clean. Jorge (service advisor) was very helpful, kind and humble. The service was really fast, Event impressed with the facilities well preserve and clean. Jorge (service advisor) was very helpful, kind and humble. The service was really fast, Eventhough this is not my nearest service dept It will be under consideration for my next service. Thanks More
by Jose Valdes
Employees Worked With
Jorge Benitez I will give 5 stars to him
September 17, 2020
Overall I am happy with the service. They do, however, need to follow directions when told not to do things such as car wash. The service department is and has always been very courteous to us. I'm very g need to follow directions when told not to do things such as car wash. The service department is and has always been very courteous to us. I'm very glad that we bought our car from there! More
by dburkey.training
Employees Worked With
Mario Medina, Kelsey Johnson
September 17, 2020
We purchased our Sorento from regal and have had excellent service every time we went to Regal. We have taken our Kia to Regal for all our needs. excellent service every time we went to Regal. We have taken our Kia to Regal for all our needs. More
by RAGGEDYANN01
Employees Worked With
Kelsey Johnson
September 16, 2020
Mario Medina and his team have always exceeded my expectations. They get my car done right the first time and on time every time. And as a bonus my car is always clean and shiny when I pick it up. expectations. They get my car done right the first time and on time every time. And as a bonus my car is always clean and shiny when I pick it up. More
by SEEKYOU333
September 16, 2020
It's clean and everyone is very friendly. The wait area is comfortable and I didn't mind waiting on my vehicle. They kept me up to date on what was happening is comfortable and I didn't mind waiting on my vehicle. They kept me up to date on what was happening More
by 1TILL1ANGEL
Employees Worked With
Mario Medina, Kelsey Johnson
September 16, 2020
I live in Spring Hill and came here because I know someone who bought a car from Roberto Rodriguez and wanted my own experience with him. My friend told me that when she came in to buy a car that she someone who bought a car from Roberto Rodriguez and wanted my own experience with him. My friend told me that when she came in to buy a car that she was unsure of what she wanted and Roberto took what she had in mind as a need for her new car and he placed her with something she absolutely loves. I had the exact same experience with him! He helped me find the car I fell in love with, had patience out of this world and it was comforting that he spoke Spanish since my father, who was a co-signer for my car, didn’t speak much English. I would rate him 10/5 stars if I could. More
by kevineden20
Employees Worked With
Roberto Rodriguez, Stan Da Man
September 16, 2020
The service department did an amazing job at keeping me informed through the whole repair process. Dee was always available for questions all the questions I had informed through the whole repair process. Dee was always available for questions all the questions I had More
by Brenda 2018
Employees Worked With
Dee
September 16, 2020
Ryan, was very helpful and very respectful. Made the buying experience a great one! Stan da Man was also very friendly and helpful! They did a great job. buying experience a great one! Stan da Man was also very friendly and helpful! They did a great job. More
by triwheelgirl
Employees Worked With
Stan May
September 16, 2020
The person who handled my service is not listed. Too bad because I really thought Tony Catania was very professional. Tony walked me to my car once everything was finished. because I really thought Tony Catania was very professional. Tony walked me to my car once everything was finished. More
by Pmorris4
Employees Worked With
Tony Catania
