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Regal Kia Lakeland

Lakeland, FL

4.5
6,032 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 6,032 reviews

August 16, 2026

So good at what they do. They allowed me to test drive the car and take it to my home to have my husband to have time to decide. Cole Pierce and Sam were awesome answering More

by franmarieval89
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
Aug 16, 2026 -

Regal Kia Lakeland responded

Knowing that taking your new Kia Sportage home for a test drive gave you the time you needed is rewarding for us. Cole and our team enjoyed answering your questions and helping you get settled into your new Sportage. Your kind words and five-star rating mean a lot to us.

Aug 16, 2026 -

franmarieval89 responded

I definitely recommend your whole team. So thoughtful and well educated on details of this whole process.

August 15, 2026

Tried to charge me for a missing piece that was supposed to come when I bought my car brand new. More

by verdellg389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2026

Manny Yero deserves a 10. He immediately came over to help as I pulled up, very concerned about my situation and quick on his feet. He informed me when there were other issues More

by shondrilgreen45
Recommend Dealer
Yes
Employees Worked With
Manny Yero
Aug 14, 2026 -

Regal Kia Lakeland responded

Responsive care and clear, informative communication are at the heart of how our service team operates. It’s rewarding to know the service on your Kia Forte felt supportive from start to finish.

August 14, 2026

A nice area full of people who are readily available to help when needed. Pretty busy as well. More

by Johnathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Regal Kia Lakeland responded

Being readily available when customers need assistance is central to how our team operates. Our team is pleased we could guide you through the purchase of your used Kia K4. Knowing you found our area welcoming and our team approachable even during busy times means a lot to us.

August 14, 2026

Jorge was great. Communicated often and was very clear about what I was getting. I'd recommend buying a car from him More

by adepablor
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Regal Kia Lakeland responded

We’re glad Jorge provided consistent updates and clarity during service on your Kia Carnival Hybrid. Your recommendation means a lot to our team.

Aug 14, 2026 -

Regal Kia Lakeland responded

We’re so glad Jorge could help with your recent purchase! Thank you for choosing Regal Kia and for sharing your feedback. Enjoy your ride!

August 14, 2026

I went to kia for my Ac repair I was helped by misty who was very courtesy and very detailed with my questions.she is a great aspiration to your institution More

by angelica.gimenez0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Regal Kia Lakeland responded

Our service team appreciated the opportunity to work on your Kia Forte’s AC system. Hearing you found Misty’s assistance both courteous and detailed means a great deal to us.

August 14, 2026

Everyone was very nice and got us the best deal possible for my daughter who is 19 and starting college. Theo was especially helpful through this whole process More

by Tiffany_douglas83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Regal Kia Lakeland responded

Our team was happy to secure the best possible deal for your daughter’s new K4 as she begins college. Theodore provided attentive support through every step of the process.

August 13, 2026

Always fast and friendly. Communication is of high standards Smiling faces very funny when im at the desk ?? More

by sschateise
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Aug 14, 2026 -

Regal Kia Lakeland responded

We're thrilled to hear our team is always fast, friendly, and communicative, with plenty of smiles and a little fun along the way. We truly appreciate your continued support at Regal Kia!

August 13, 2026

They answered all my questions and they were very helpful with any concerns I had regarding my vehicle. They always treat me like family when I'm in for service or purchase. More

by JJERNEGAN1@Gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Soloj
Aug 14, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your feedback! We're pleased our team made you feel at home and provided all the assistance you needed. We appreciate your trust in Regal Kia, and we look forward to seeing you again!

August 13, 2026

Always friendly staff and professional work. Physical building is clean with good WiFi available and complementary beverages and popcorn. More

by drdan824
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Aug 14, 2026 -

Regal Kia Lakeland responded

We're glad you enjoy our friendly team and our clean, comfortable facilities! Thank you for choosing Regal Kia and for sharing your support online. See you next time!

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