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Regal Kia Lakeland

Lakeland, FL

4.6
4,250 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,250 reviews

April 15, 2024

Regal kia went above & beyond to get us the exact model & features we wanted at a price well within our budget. No scummy salesmen bombarding you the moment you get out of your car, just an employee who dir More

by sk8280smetal
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Recommend Dealer
Yes
Employees Worked With
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

The service was great, delivered on time and clean as it was expected, clear up all of the cuestions that I had according to the deal, overall I was very impressed and satisfied with the process. More

by sanabriajewelers
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Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Regal Kia Service always does a professional and courteous job providing service for my Sorrento. More

by Lorena
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Professional, courteous service,; My service was very timely and I didn’t have to wait very long . More

by pferrentin
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Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

I have been a customer since 2011 and on my fourth car . I think Regal Kia is like family and never any complaints with the service department. More

by NOLEDADDYO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

I left feeling satisfied with the entire experience and appreciated the team to close the sale More

by tominjax
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Jenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Love Regal Kia Amazing Customer Service and will refer all friends to this dealership! Thanks More

by rbuffy1975usa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian 5 stars
Apr 11, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

April 11, 2024

Very happy with service. Very professional and kind. only thing they didn’t vacuum car More

by allyson.hargrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Manny worked hard for the sale and the team's customer service was fabulously executed! More

by cattcrosby69
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Jenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Regal Kia Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

April 10, 2024

Thank yall for excellence customer service, professional vehicle care and knowledge of my concern for my visit More

by EDEVASIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Our whole team works very hard to keep our customers happy.

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