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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
4.5
5,978 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,978 reviews

July 25, 2026

Was smooth and seemed overall. Takes a bit too much time though Good service Okay More

by griglio36
Recommend Dealer
Yes
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Jul 25, 2026 -

Regal Kia Lakeland responded

We appreciate your 5-star rating and for trusting us with your Kia service. We’re glad the experience felt smooth overall and that you found our service good. Sorry it took longer than expected and we’ll explore ways to make your next visit quicker.

July 25, 2026

Love my 26 Kia. Everyone there are nice and professional. Would recommend this dealership to everyone. More

by chandasforren
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
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Jul 25, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear how much you love your Kia. Thank you for recognizing our team’s friendly and professional service. We appreciate your recommendation and look forward to assisting you again.

July 25, 2026

I have poor customer service and was waiting four hours without any updates, lost my service. More

by samantha.worrellljames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea
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July 25, 2026

I've always love coming here. I felt the waiting room has got all the comfort of home. More

by DaJoQuim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Abichid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sulie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know the waiting room felt so comfortable. Sarah and the rest of our team strive to provide a homelike atmosphere during your Kia service. We look forward to welcoming you back soon.

July 24, 2026

He was great He was super helpful and friendly! He went above and beyond! He truly went above and beyond! More

by JIMMF4411
Recommend Dealer
Yes
Employees Worked With
Trevor
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Jul 24, 2026 -

Regal Kia Lakeland responded

Thank you for the great feedback about your Chevrolet Trax service. We’re pleased our team provided friendly, helpful support and went the extra mile. We hope to assist you again soon.

July 24, 2026

The dealership helped assist me with my vehicle. Jeremy was an amazing advisor. The best advisor ever!!! More

by daisyellia
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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Jul 24, 2026 -

Regal Kia Lakeland responded

Thank you for trusting your Kia K4 to us. We’re delighted Jeremy delivered outstanding support and made your visit seamless. We appreciate your five-star review and look forward to your next visit.

July 24, 2026

I sent a message following the experience and there was no reply. We had an appointment for oil change at 2 pm. My son took our Chevy Colorado 2024 for the second oil change and we had the coupon for tire More

by saenzmendieta
Recommend Dealer
No
Employees Worked With
Service Department
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July 24, 2026

Everyone who worked there was extremely helpful and met every need we had when buying a new car. More

by irunyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriane Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Regal Kia Lakeland responded

Thank you for sharing how helpful our team was while you bought your new Kia. We appreciate that you chose us and are here to support you with any needs moving forward.

July 23, 2026

Always a great experience. Friendly Staff and Misty is very attentive I've been a satisfied customer since 2020 More

by tcspooner
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Report | Print
Jul 23, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear our team, especially Misty, consistently provides the attentive care you expect for your Kia Telluride. Thank you for your continued loyalty since 2020; we look forward to many more great experiences ahead.

July 23, 2026

Brooke was very helpful in getting us a beautiful 2027 Telluride hybrid sx-prestige at a great price! More

by missadale2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Deane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Regal Kia Lakeland responded

Delighted Brooke could help you drive away in that stunning 2027 Kia Telluride Hybrid SX-Prestige and that you’re happy with its value. Thank you for choosing Kia and we look forward to assisting you again.

Jul 23, 2026 -

Regal Kia Lakeland responded

Hi Adale! Congratulations on your new 2027 Kia Telluride Hybrid SX-Prestige! We will pass along your kudos to Brooke and the rest of the team. Thank you for choosing Regal Kia!

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