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Regal Kia Lakeland

Lakeland, FL

4.5
6,204 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 6,204 reviews

October 18, 2026

It took way too long to purchase a vehicle from your dealership. The process was way to time consuming and know there could explain why. More

by wilbuchanan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank was the salesperson who assisted me. He did a very nice job.
October 17, 2026

Extremely nice, very helpful and very knowledgeable Cole made buying my car a great experience More

by Mariposa171
Recommend Dealer
Yes
Employees Worked With
Cole Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Pierce
Oct 18, 2026 -

Regal Kia Lakeland responded

Mari, we appreciate your shout-out to Cole at Regal Kia. See you next time. Safe travels!

October 17, 2026

Everything great! Great service and very fast! Miguel was amazing! Very caring and great customer service More

by jandresrosario
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 17, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and for sharing your appreciation for Miguel's exceptional service! We hope to welcome you back again soon. Safe travels!

October 16, 2026

Polite, respectful, kept me up to date She was efficient. Also helped with other questions More

by blzayas
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Oct 16, 2026 -

Regal Kia Lakeland responded

Our service team is pleased we could keep you informed and address all your questions during your Kia K5 service. Knowing that Misty’s prompt, respectful communication and support met your needs means a lot to us.

October 16, 2026

The service was excellent—very cordial and kind—and the explanations were clear. With a fairly extensive knowledge of his/her work, he/she makes clients feel confident. More

by cubatattoo21
Recommend Dealer
Yes
Employees Worked With
Mani
Oct 16, 2026 -

Regal Kia Lakeland responded

Knowing that our clear explanations and cordial service gave you confidence means a lot to our service department. We’re pleased we could offer knowledgeable, attentive care during your Kia K4 service.

October 16, 2026

My experience was excellent—great service, and the wait time was exactly what they told me it would be. More

by cubatattoo21
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 16, 2026 -

Regal Kia Lakeland responded

Your mention of our excellent service and the wait time matching our estimate reflects our team’s commitment to clear communication and quality work. Thank you for your five-star rating and for trusting us with your Kia K4.

October 16, 2026

Courteous, friendly and detailed Took the time to explain vehicle details. It was a pleasant experience. More

by jitiher
Recommend Dealer
Yes
Employees Worked With
Theo Knight
Oct 16, 2026 -

Regal Kia Lakeland responded

We’re glad the detailed walk-through of your new Seltos made your purchase enjoyable. Hearing that our courteous and welcoming approach felt meaningful means a lot to our team.

October 16, 2026

We were looking for a 2025 certified Kia Sorento and they had what we were looking for. Was hesitant about walking inside and talking from past experiences. Walked in met Greg and in about 15 minutes Greg gi More

by Dan.Ressie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bigelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Goulet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Regal Kia Lakeland responded

Dan, we're glad Greg provided a great experience at Regal Kia. Congratulations on your 2025 certified Kia Sorento, and thank you for your kind words!

October 16, 2026

Nice new dealership everyone was friendly can’t say enough about misty. She was a sweetheart and helped me out very well. Can’t say enough about her friendly attitude and smile. More

by Dan.Ressie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Goulet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Regal Kia Lakeland responded

Dan, thank you for sharing your kind words about Misty and the team! We hope to see you again at Regal Kia. Safe travels!

October 16, 2026

Outstanding, quick and convenient Outstanding, quick and convenient and was very professional detail throughout the process More

by Tamarajackson577
Recommend Dealer
Yes
Employees Worked With
George
Oct 16, 2026 -

Regal Kia Lakeland responded

Jack, we're happy to hear that you are so satisfied with our work. Thanks for choosing Regal Kia and for your business! We sincerely appreciate your feedback.

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