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Regal Kia Lakeland
Lakeland, FL
4,906 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,906 reviews
August 20, 2019
It was satisfactory I came in and each time sure it was a wait for the finish but they were quick in getting me in even though I didn’t schedule so that was nice . I came in and each time sure it was a wait for the finish but they were quick in getting me in even though I didn’t schedule so that was nice . More
by OPALSIREN
Verified CustomerEmployees Worked With
I think it was Mario?
August 20, 2019
Full service I took a car I inherited in to have it looked at and see what it needed worked on as I was sure my parents hadn’t done anything more than change the o I took a car I inherited in to have it looked at and see what it needed worked on as I was sure my parents hadn’t done anything more than change the oil. Mind you, this is a 16 year old car and I figured it was going to cost me a fortune to get it “fixed up”. Well it wasn’t cheap, but it was reasonable for the work that needed to be done. Not only that, they did the work quickly and kept me informed along the way. Jorge was my service advisor and he was very friendly and took car of me from start to finish. More
by pharmdmm
Employees Worked With
Jorge
August 20, 2019
Very professional and satisfying It was a pleasure working with Leo and the Regal Sales staff. We got a great deal with our new leased Kia Soul. We will definitely recommend Regal to It was a pleasure working with Leo and the Regal Sales staff. We got a great deal with our new leased Kia Soul. We will definitely recommend Regal to our family and friends. More
by gtaylor19249
Employees Worked With
James Henry, Dystanie Haney, Leo Henderson, Chris Robinson
August 20, 2019
Service/ sales The staff that worked with me buying my Kia Soul was the best! Ed Box & Stan May.. the process was long but they made sure I was completely comfortabl The staff that worked with me buying my Kia Soul was the best! Ed Box & Stan May.. the process was long but they made sure I was completely comfortable during that time. More
by PATRA2857
Employees Worked With
Ed Box, Stan May
August 20, 2019
Top of the Line experience Just want to shout out Kelsi and team for their accommodating me on such short notice. I had a blow out on monday after a vacation and when I called Just want to shout out Kelsi and team for their accommodating me on such short notice. I had a blow out on monday after a vacation and when I called they were able to rearrange their schedule and fit me in so quickly that I didnt miss work or my obligations. More
by T.R.LINDOW
Employees Worked With
Kelsi
August 20, 2019
Really good experience The services were really good. The staff were attentive and helpful. Car delivery satisfied. Very nice dealer and good location. I am very satisfied w The services were really good. The staff were attentive and helpful. Car delivery satisfied. Very nice dealer and good location. I am very satisfied with my Kia More
by dannyrios3
August 20, 2019
Routine services. Regal Kia has always been very helpful with all my automotive purchases, care and customer services needs. We have been treated like family and have a Regal Kia has always been very helpful with all my automotive purchases, care and customer services needs. We have been treated like family and have always remembered our name. I have bought three vehicles and referred six more friends who also bought cars. More
by WDOUGLAS16
Employees Worked With
August 20, 2019
Always taken care of when I go there. I love being able to go to the Kia dealership and know that all my concerns are taken into action. They have always went above and beyond to make sure I love being able to go to the Kia dealership and know that all my concerns are taken into action. They have always went above and beyond to make sure everything is taken care of. More
by KIMBERLYBILLINGS0812
Employees Worked With
August 20, 2019
Follow up I was treated with courtesy and respect. The staff was knowledgeable. My car was worked on in a timely manner and I was treated well. The amenities wa I was treated with courtesy and respect. The staff was knowledgeable. My car was worked on in a timely manner and I was treated well. The amenities was great More
by BOBJR5062
Employees Worked With
August 19, 2019
Excellent service Jarrett took care of my car this time and excellent service advisor.. Gave me the quotes for some others things to get done.. Always have a excellent Jarrett took care of my car this time and excellent service advisor.. Gave me the quotes for some others things to get done.. Always have a excellent experience here More
by GATORMOMMA30
Employees Worked With
Jarrett regal Chevy service
