Back

Regal Kia Lakeland

Lakeland, FL

4.5
4,913 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
Contact Dealership

1025 Bartow Rd

Lakeland, FL

33801

Directions

By Type

Showing 4,913 reviews

March 01, 2015

Made the process so much easier I struggled to pick a car that met my needs and my budget. Greg Schmidt was so patient and friendly. Definitely will go back. He took the time to More

by caclawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review! We know how important it is to stay within your budget so we are so glad we were able to deliver!

February 28, 2015

Meeting my needs I want to say what an AWESOME experience working with Greg Schmidt definitely not the cliche of the "Car Salesman " he definitely will get my next pur More

by Denise C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review Denise! We are so proud of Greg and the experience he continues to deliver to his customers!

February 27, 2015

It was great everyone was very nice and helpful Husband left Cris Aviso out of his review. We want to thank him for being a great help very nice person. Thanks to everyone there we will recommend More

by sulyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2015 -

Regal Kia Lakeland responded

Sulyn, Thank you so much for including our awesome manager! Thank you for your business!

February 27, 2015

Friendly, helpful and professional! I rate Regal Kia 5 Stars across the board. We have worked with Greg Schmidt for each member of our family and have now coordinated the sales/leases o More

by John B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Everyone we came in contact with was friendly, professional and helpful.
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review John! Greg is awesome and we are so glad he took such great care of you!

February 27, 2015

So pleased, we just bought our 5th car! We are very happy with Regal KIA! Greg Schmidt has been our more than just a salesman - he is a friend who has our best interests at heart. Because th More

by Kristin Burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose, John Rios
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your business and review Kristin! Your loyalty is what makes us happy to deliver such great service to our customers!

February 26, 2015

Very Satisfying Experience It was extremely easy to find the car that would fit our needs at Regal Kia. Everyone was knowledgeable and helpful, eager to make our visit there as More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry, Jennifer Dennis, Sam Rager
Apr 01, 2015 -

Regal Kia Lakeland responded

Jeff, thank you so much! We are so glad our staff was so helpful in your selection process. We apologize for the amount of time it took, we are making changes every day to make the processes faster for our customers. We know your time is valuable so thank you for letting us know and we promise to make changes!

February 22, 2015

Being Treated like you should be My wife hates car shopping because of all the bull crap you have to go through this was not the case with Regal your sale person Justin made it one of More

by CKellum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rios
Apr 01, 2015 -

Regal Kia Lakeland responded

Mr. Kellum! We are so happy you like the Kia Soul! They truly are wonderful cars! Thank you for your kind words and your business!

February 15, 2015

Found The Truck I Wanted The dealership did not have the truck I Canyon I wanted with the options I wanted. Nick worked tirelessly to find what I was looking for and get it t More

by Jerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Troy & Russ
January 25, 2015

10.000 service time Fast service, reliable service and friendly service. I was made comfortable in the lounge with water, coffee, cold drinks and snacks plus popcorn. T More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Rager
Apr 01, 2015 -

Regal Kia Lakeland responded

Thank you so much for your review Ellen! We are so glad you were comfortable!

January 22, 2015

Friendly and Professional Staff Our salesman, Steve Burgher, was courteous and attentive to our needs. He stepped us through all the (new to us) features in our Kia Sportage. He wa More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Burgher
Apr 01, 2015 -

Regal Kia Lakeland responded

Mary, Thank you so much for your review! We are so proud of our staff and we are so happy they delivered you a great experience! We are so glad we earned your continued business!

...
473
...