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Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,625 Reviews

2,625 Reviews of Regal Kia Lakeland - Service Center

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May 22, 2019

Service Is top of Line with Lisa in charge. They made a Large Mistake one time and moved Lisa to a Different location. Lisa is a great leader who is outstanding in the way she manages Staff and More

by grumpy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
May 22, 2019

Transmission service Lisa Guthrie did an excellent job!! Very good knowledge as a service advisor and courteous. Explains what type of service is required. She takes the t More

by Rjb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Guthrie
May 29, 2019 -

Regal Kia Lakeland responded

Thanks, we agree, Lisa is very patient & thorough!

May 21, 2019

Very satisfied with my service I’m Very satisfied with the service they provided me with, they were also very attentive to my needs and and explained everything very well Thank you More

by bsuazo85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jeff Soloj
May 21, 2019

Service of my Corvette was excellent Jarrett and the service team listened to my concern/complaint and attempted to address it. I am satisfied that I will receive satisfaction to the iss More

by Hawki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Schrom
May 18, 2019

Friendly Staff Always friendly, fast service. I have only had positive experiences at Regal. I purchased my vehicle from them in 2016 and I return when I need servic More

by JMitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Colley
May 18, 2019

Regal Kia Brought car for service to Regal Kia. Took some time but waiting area was comfortable. Mario was kind and timely. Good job done by all. More

by Jerm215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Medina
May 17, 2019

Service was performed as requested It was a 20 minute wait to get a service associate but did see they were busy. Once we got waited on it went good. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarret
May 17, 2019

Great Very good service, the staff were very friendly and answered all my questions . This was my first time at this dealership and since there was no recor More

by P.A.Coaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember , Jeff Soloj
May 15, 2019

2014 Equinox stalled and was towed in Jarret Schrom was my service advisor. He was very helpful in getting my car the required repairs and securing me a rental car at a low rate while the More

by Evaluation #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarret Schrom , Jennipher Rogers
May 14, 2019

My car kept dying My battery kept dying. I took car to Advance auto. They check battery. They said it was good. They said I need alternator.i replaced it. It still ke More

by Dhales12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christie in express
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