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This rating includes all service center reviews, with more weight given to recent reviews.
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2,627 Reviews of Regal Kia Lakeland - Service Center
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May 23, 2019
Always a great experience A friendly atmosphere always. I have been coming to this dealership for 7 years now and have never had a bad experience. Thanks regal for the great jo A friendly atmosphere always. I have been coming to this dealership for 7 years now and have never had a bad experience. Thanks regal for the great job More
by Dana 0128
Helpful May 22, 2019
Service Top notch service. Angelo Mendez is an awesome person to work with. Took the time to listen and went above and beyond to ensure all of my concerns w Top notch service. Angelo Mendez is an awesome person to work with. Took the time to listen and went above and beyond to ensure all of my concerns were taken care of. Way to go Regal. More
by Eddie G
Employees Worked With
Angelo Mendez
May 22, 2019
Service Is top of Line with Lisa in charge. They made a Large Mistake one time and moved Lisa to a Different location. Lisa is a great leader who is outstanding in the way she manages Staff and They made a Large Mistake one time and moved Lisa to a Different location. Lisa is a great leader who is outstanding in the way she manages Staff and customers in the same positive manner. She reaches for complete completion of the service/ repair in a fair, timely, price wise and professional manner. Lisa is the reason I trust this Dealership. More
by grumpy
Employees Worked With
Lisa Guthrie
May 22, 2019
Transmission service Lisa Guthrie did an excellent job!! Very good knowledge as a service advisor and courteous. Explains what type of service is required. She takes the t Lisa Guthrie did an excellent job!! Very good knowledge as a service advisor and courteous. Explains what type of service is required. She takes the time to answer your questions. Excellent employee!!! More
by Rjb
Employees Worked With
Lisa Guthrie
May 21, 2019
Very satisfied with my service I’m Very satisfied with the service they provided me with, they were also very attentive to my needs and and explained everything very well Thank you I’m Very satisfied with the service they provided me with, they were also very attentive to my needs and and explained everything very well Thank you for an awesome service. More
by bsuazo85
Employees Worked With
Jessica Torres, Jeff Soloj
May 21, 2019
Service of my Corvette was excellent Jarrett and the service team listened to my concern/complaint and attempted to address it. I am satisfied that I will receive satisfaction to the iss Jarrett and the service team listened to my concern/complaint and attempted to address it. I am satisfied that I will receive satisfaction to the issue. More
by Hawki
Employees Worked With
Jarrett Schrom
May 18, 2019
Friendly Staff Always friendly, fast service. I have only had positive experiences at Regal. I purchased my vehicle from them in 2016 and I return when I need servic Always friendly, fast service. I have only had positive experiences at Regal. I purchased my vehicle from them in 2016 and I return when I need service. More
by JMitchell
Employees Worked With
Kevin Colley
May 18, 2019
Regal Kia Brought car for service to Regal Kia. Took some time but waiting area was comfortable. Mario was kind and timely. Good job done by all. Brought car for service to Regal Kia. Took some time but waiting area was comfortable. Mario was kind and timely. Good job done by all. More
by Jerm215
Employees Worked With
Mario Medina
May 17, 2019
Service was performed as requested It was a 20 minute wait to get a service associate but did see they were busy. Once we got waited on it went good. It was a 20 minute wait to get a service associate but did see they were busy. Once we got waited on it went good. More
by john
Employees Worked With
Jarret
May 17, 2019
Great Very good service, the staff were very friendly and answered all my questions . This was my first time at this dealership and since there was no recor Very good service, the staff were very friendly and answered all my questions . This was my first time at this dealership and since there was no record of what my truck needed, the staff came and offered me more options that could be worked on. More
by P.A.Coaker
Employees Worked With
Can’t remember , Jeff Soloj
