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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,176 Reviews

3,176 Reviews of Regal Kia Lakeland - Service Center

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September 17, 2020

Overall I am happy with the service. They do, however, need to follow directions when told not to do things such as car wash. The service department is and has always been very courteous to us. I'm very g More

by dburkey.training
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 17, 2020

We purchased our Sorento from regal and have had excellent service every time we went to Regal. We have taken our Kia to Regal for all our needs. More

by RAGGEDYANN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
September 16, 2020

The person who handled my service is not listed. Too bad because I really thought Tony Catania was very professional. Tony walked me to my car once everything was finished. More

by Pmorris4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
September 16, 2020

Mario Medina and his team have always exceeded my expectations. They get my car done right the first time and on time every time. And as a bonus my car is always clean and shiny when I pick it up. More

by SEEKYOU333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hutcheson, Mario Medina, Kelsey Johnson
September 16, 2020

The service department did an amazing job at keeping me informed through the whole repair process. Dee was always available for questions all the questions I had More

by Brenda 2018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dee
September 16, 2020

It's clean and everyone is very friendly. The wait area is comfortable and I didn't mind waiting on my vehicle. They kept me up to date on what was happening More

by 1TILL1ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 15, 2020

Very friendly and eager to help with anything that you need. Water and coffe well stocked. Went in for service and finance manager Jorge Morfa came by to say hello. This Dealership is exremely customer or More

by JOHNRDARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Morfa, Charlie Norwood, Mario Medina, Kelsey Johnson
September 15, 2020

My service advisor is Mario. He was prompt to welcome me as I entered the door, and took care of my vehicle right away. Very courteous, and kept me informed during the time my vehicle was being serviced. More

by tammy.kirk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 15, 2020

Service was great and the attention as well and my car is performing excellent . Jeff was awesome as always . He always goes and above the call of duty . I am glad he is back . More

by HICIANB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
September 14, 2020

I'm grateful for the coupons, that helps me save, while on my budget,, everyone speaks peaceful and humble nice attitude... The waiting lobby, laboratory is clean and spacious.. I appreciate your service, More

by ddhale_611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina, Kelsey Johnson
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