3,096 Reviews of Regal Kia Lakeland - Service Center
Said he fixed the problem I am having with my car and as soon as I leave the lot my car starts doing the same thing it was doing before I took it in. Never called me back left multiple messages and spoke to soon as I leave the lot my car starts doing the same thing it was doing before I took it in. Never called me back left multiple messages and spoke to someone Else and they left a note on his computer with my name number and the problem I’m still having and I still have not received a call. More
I arrived for my scheduled service a few minutes early and was immediately met. I waited for my car and was kept informed and service was completed sooner than estimated. and was immediately met. I waited for my car and was kept informed and service was completed sooner than estimated. More
unprofessional not ready to do business . Not satisfied with product. I will not buy another Kia product . Have reported same concern several times no concers on their part. with product. I will not buy another Kia product . Have reported same concern several times no concers on their part. More
Excellent service and attention to the customers needs/requests. My lease will be up next spring, and Regal will be the Kia dealership that I’ll lease my new Sorrento with. needs/requests. My lease will be up next spring, and Regal will be the Kia dealership that I’ll lease my new Sorrento with. More
Getting the job done! I brought my Sorrento in for a regular service and Kelsey Johnson helped me. It was done quickly. But Kelsey's real winner for me was helping me get t I brought my Sorrento in for a regular service and Kelsey Johnson helped me. It was done quickly. But Kelsey's real winner for me was helping me get the extended warranty insurance company to approve a repair that they refused at my prior service. Good job Kelsey!! More
Regal Kia has always gone above and beyond my expectations. I bought my car there and have had it serviced there every time I have needed it. The staff is always polite and kind and courteous. Gr expectations. I bought my car there and have had it serviced there every time I have needed it. The staff is always polite and kind and courteous. Great sales and service departments! Highly recommend. More
I’m always greeted as soon as I arrive. The whole staff I’ve encountered are very helpful and will even go out of their way to help when they can. I have nothing negative to say. I’ve been here numerous ti I’ve encountered are very helpful and will even go out of their way to help when they can. I have nothing negative to say. I’ve been here numerous times. More
Mario made me feel like i was his only customer. Excellent attention to detail. Waiting room was comfortable and a nice touch to have a coffee machine. Excellent attention to detail. Waiting room was comfortable and a nice touch to have a coffee machine. More
I am a bit disappointed as I asked service to put a new bulb on the right blinker light. They said no problem, but on my way home I saw it had not been fixed. I live 25 miles away and did not have time to bulb on the right blinker light. They said no problem, but on my way home I saw it had not been fixed. I live 25 miles away and did not have time to go back. Jane Libberton. Jclibber@ aol.com More