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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,096 Reviews

3,096 Reviews of Regal Kia Lakeland - Service Center

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June 20, 2020

Said he fixed the problem I am having with my car and as soon as I leave the lot my car starts doing the same thing it was doing before I took it in. Never called me back left multiple messages and spoke to More

by Clarrisa
Recommend Dealer
No
Employees Worked With
Mario Medina
Jun 25, 2020 -

Regal Kia Lakeland responded

Clarissa, Please call Angelo Mendez, KIA service manager at 863-577-3765

June 18, 2020

Tony was awesome throughout the entire process and was very helpful. He kept me informed and up to date with my vehicle the entire time. More

by 44SBELL
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
June 17, 2020

I arrived for my scheduled service a few minutes early and was immediately met. I waited for my car and was kept informed and service was completed sooner than estimated. More

by Agambrell
Recommend Dealer
Yes
Employees Worked With
Jonathan Benite
June 10, 2020

unprofessional not ready to do business . Not satisfied with product. I will not buy another Kia product . Have reported same concern several times no concers on their part. More

by WTROWELL1
Recommend Dealer
No
Employees Worked With
Tony Catania,service
June 10, 2020

Excellent service and attention to the customers needs/requests. My lease will be up next spring, and Regal will be the Kia dealership that I’ll lease my new Sorrento with. More

by JAMURRAY18
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
June 10, 2020

Getting the job done! I brought my Sorrento in for a regular service and Kelsey Johnson helped me. It was done quickly. But Kelsey's real winner for me was helping me get t More

by JCTMET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
June 08, 2020

Regal Kia has always gone above and beyond my expectations. I bought my car there and have had it serviced there every time I have needed it. The staff is always polite and kind and courteous. Gr More

by emychell
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
June 08, 2020

I’m always greeted as soon as I arrive. The whole staff I’ve encountered are very helpful and will even go out of their way to help when they can. I have nothing negative to say. I’ve been here numerous ti More

by CHRISG21225
Recommend Dealer
Yes
Employees Worked With
Mario Medina
June 08, 2020

Mario made me feel like i was his only customer. Excellent attention to detail. Waiting room was comfortable and a nice touch to have a coffee machine. More

by NONe
Recommend Dealer
Yes
Employees Worked With
Mario Medina
June 05, 2020

I am a bit disappointed as I asked service to put a new bulb on the right blinker light. They said no problem, but on my way home I saw it had not been fixed. I live 25 miles away and did not have time to More

by JCLIBBER
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Todd Tripp
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