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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,212 Reviews

3,212 Reviews of Regal Kia Lakeland - Service Center

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April 07, 2020

I bought my 2017 Forte at Regal Kia in October 2017. The only place I have ever had my car serviced at is Regal Kia. Every employee that I have ever encountered has been amazing. Friendly, courteous and alw More

by emychell
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
April 06, 2020

Great place for service. Courteous, helpful reps. Good price for what I had done to my Kia Soul. I would definitely recommend my friends and family. More

by STEPHANIELEIGHTON
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Apr 20, 2020 -

Regal Kia Lakeland responded

Thank you

April 06, 2020

Excellent service and sales department, always have been friendly and helpful staff. Details are great Quintin took care of my car when I was there. More

by MCKEANDOROTHY
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Box, Quintin McKean , Mario Medina
Apr 20, 2020 -

Regal Kia Lakeland responded

Thank you!

April 05, 2020

It was great and I appreciated the use of gloves and no pressure. Mario was great! He gave me the update on what I needed with my car and know what I need to do for next time. More

by DAVISGRAYSON
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Apr 20, 2020 -

Regal Kia Lakeland responded

Thank you, we have always had a clean facility but have definitely upped our cleaning and precautions to ensure our customers stay safe while at the dealership!

April 03, 2020

Always a pleasure to have my car serviced at Regal. Please keep up the excellent work. Hopefully ,after Covid-19, I can check into a new car. More

by J.E.HALL4629
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Apr 20, 2020 -

Regal Kia Lakeland responded

We hope that will be soon!

April 02, 2020

The service was quick and my experience was great. I like the fact that they wash your vehicle but I didn’t like the fact that they do not vacuum the inside anymore. They need to start back Vacuuming The ins More

by LTUCKER.PARKS
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Apr 20, 2020 -

Regal Kia Lakeland responded

Thank you, ask your service advisor next time & she can have it vacuumed for you

April 02, 2020

Everything i asked to be done where done and they gave me items that should be done and I gave permission to do and they did them. I was very happy with the service. More

by CDMORROW531
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Apr 20, 2020 -

Regal Kia Lakeland responded

Thank you!

April 01, 2020

GREAT customer service. Always friendly and helpful. The service department makes you feel important. They provide you with an environment to keep you comfortable while you wait and keep you updated on your More

by BK
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
April 01, 2020

Kelsey kept me informed of the progress of my car had my car vacuumed again because she was unhappy about the job that was done ca More

by BETTYSHOOTS
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Apr 20, 2020 -

Regal Kia Lakeland responded

Thank you!

April 01, 2020

Regal KIA in Lakeland Florida is a super dealership. Clean, comfortable with excellent customer service. We've purchased two vehicles there and have had great experience overall. More

by MEEMAWSIMON
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam DiFillipo *****, Mario Medina, Kelsey Johnson
Apr 20, 2020 -

Regal Kia Lakeland responded

Thank you!

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