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Jeff Soloj

Overview Reviews (248)

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Jeff Soloj

Kia Service Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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3.8

248 Reviews

Overview Reviews (248)

3.8

248 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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248 Reviews of Jeff Soloj

July 31, 2026

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Employee Rating

Misty and the regal kia service department was great. Everyone is is friendly and professional. Everyone is is friendly and professional. More

by markydoo

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Jul 31, 2026 -

Regal Kia Lakeland responded

We’re thrilled Misty and our Kia service team made such a positive impression. It’s great to hear our staff’s friendly and professional approach stood out to you. Thank you for the five-star review and for trusting us with your Kia.

July 27, 2026

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I just want to say I bring my car continuously to regal Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr, Justin Callahan

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Jul 27, 2026 -

Regal Kia Lakeland responded

We’re grateful for your continued trust in our team’s service for your Kia Seltos. It’s rewarding to know our professionalism keeps you coming back, and we look forward to supporting you for many more visits.

Jul 27, 2026 -

Regal Kia Lakeland responded

Your feedback means the world to us! Thank you for choosing Regal Kia and for sharing your experience. Safe travels ahead!

July 21, 2026

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By far the best service department Jeff Solo runs A tight ship and the service writers are so kind ship and the service writers are so kind More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Jul 21, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Jeff’s leadership and the kindness of our service writers. We’re delighted your Kia Seltos received attentive care. We appreciate you trusting us for your service needs.

July 21, 2026

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Best dang service facility I've ever been to thanks to service manager Jeff Solo service manager Jeff Solo More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Jul 21, 2026 -

Regal Kia Lakeland responded

It’s fantastic to hear your visit exceeded expectations. Jeff is delighted his efforts made a difference while servicing your Kia Seltos. We look forward to caring for your vehicle again.

June 29, 2026

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Not honest lied to me about a tire repair said I needed a new tire cause I couldn’t repair it took it somewhere else and they repaired it right away new tire cause I couldn’t repair it took it somewhere else and they repaired it right away More

by odds-savors-1cMaggie#1

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Recommend Dealer

Other Employees Tagged: Justin Callahan

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Jun 30, 2026 -

Regal Kia Lakeland responded

We aim to provide honest and trustworthy service, so I regret to hear of your dissatisfaction with the tire repair advice you received. I would like an opportunity to better understand what happened and see how we can improve your view of us. Would you mind giving me a call at your earliest convenience? Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

May 11, 2026

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Worst place ever and the service manager would lie and waste your time. I had to come back three times for a simple maintenance. And all three times they kept forgetting to add windshield fluid. Which mak waste your time. I had to come back three times for a simple maintenance. And all three times they kept forgetting to add windshield fluid. Which makes you wonder, what else. More

by Stephan2015.ac

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May 12, 2026 -

Regal Kia Lakeland responded

Stephan, We appreciate you taking the time to share your feedback and are sorry to hear about these concerns. Please feel free to reach out if you’d like to discuss your experience further so we can work toward a resolution. Thank you, Alaina Southern - Customer Experience Manager - (863) 333-4633

March 13, 2026

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Brayden and the Kia staff where awesome to work with! Deal was a breeze, they never pushed and where patients with all the questions. Second car I have bought from them and it’s always been a pleasure! Deal was a breeze, they never pushed and where patients with all the questions. Second car I have bought from them and it’s always been a pleasure! More

by Cesar

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Recommend Dealer

Yes

Other Employees Tagged: Brayden Ellison, Rico Romero

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Mar 13, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us again for your new Kia Telluride. We’re glad Brayden and our team made the process smooth and took the time to answer all your questions. We value your loyalty and look forward to assisting with your next vehicle.

January 31, 2026

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Employee Rating

Great sale guy very knowledgeable Alleys has a great answer would Recommend to anyone too buy a car answer would Recommend to anyone too buy a car More

by santaron1

Verified Customer

Recommend Dealer

Yes

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Jan 31, 2026 -

Regal Kia Lakeland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 02, 2026

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I don’t have words to express my gratitude for the excellent service and dedication . This is my fourth KIA with the company . Love it ! Thank you ! excellent service and dedication . This is my fourth KIA with the company . Love it ! Thank you ! More

by Blanca Ortiz

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Recommend Dealer

Yes

Other Employees Tagged: Greg Schmidt, Misty Osborne, Jeremy Mahr , John Herrick. Shane Murphy Gregg Baldwin

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Jan 02, 2026 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 19, 2025

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Very helpful and courteous. let us know what was recommended for our car and was finished with service in a timely manner let us know what was recommended for our car and was finished with service in a timely manner More

by leah9580

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Nov 19, 2025 -

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!