Regal Kia Lakeland - Service Center

Courteous and professional Both Mario and Nicholas (Nico) were exceptionally professional and friendly. Thanks to Logan, as well, who convinced me that I needed a new car, when Both Mario and Nicholas (Nico) were exceptionally professional and friendly. Thanks to Logan, as well, who convinced me that I needed a new car, when I had merely dropped mine off for repair. :) More

Poor service. No follow up. No answer phone calls. Everytime a higher quote for repairs. I got charged 300+and problem was not fixed so they came with a higher quote. They offered car wash, service ne Everytime a higher quote for repairs. I got charged 300+and problem was not fixed so they came with a higher quote. They offered car wash, service never delivered. I asked for appraisal, sales service never contacted me. I would’ve trade in my car and get a new one if they’ve paid attention. I just paid my bill, walked out with a car malfunctioning and nobody cared. More

Had routine oil change Need better traffic flow pattern. Hard to access service lanes if entering from Chevrolet side of dealership. Leaving dealership was difficult until w Need better traffic flow pattern. Hard to access service lanes if entering from Chevrolet side of dealership. Leaving dealership was difficult until we found access to light. More

service Very pleased with service. Fast and car was washed. Nice waiting area. Enjoyed snacks and juice drink Lounge area very pleasant and good tv to watch. Very pleased with service. Fast and car was washed. Nice waiting area. Enjoyed snacks and juice drink Lounge area very pleasant and good tv to watch. More

service My cadenza was making a noise when turning the steering wheel. The car was test driven and checked out. So everything checked out after the test dr My cadenza was making a noise when turning the steering wheel. The car was test driven and checked out. So everything checked out after the test drive. No more noise. More

The best and fast! From start to finish the service was excellent. Enjoyed the popcorn in the lounge and update on the condition of the tires and brakes. The service From start to finish the service was excellent. Enjoyed the popcorn in the lounge and update on the condition of the tires and brakes. The service people were friendly and helpful. More

My check engine light came on all of sudden. They took the car in and checked it out but could find nothing wrong. Everyone was heloful, professional, and nice. Thanks for car wash too! My receipt is in t the car in and checked it out but could find nothing wrong. Everyone was heloful, professional, and nice. Thanks for car wash too! My receipt is in the car so I don't have available the name of person who most helped me. More

The young gentleman that assisted us was very polite and thoughtful We had a lunch engagement that put a time frame on our visit This was our third year getting SERVICE at your dealership We talked ab thoughtful We had a lunch engagement that put a time frame on our visit This was our third year getting SERVICE at your dealership We talked about purchasing a vehicle from your dealership if we could get the same service in Pennsylvania More

service excellent service friendly and professional people kept me informed on work being done lounge was clean and provided snacks and drinks to help pass th excellent service friendly and professional people kept me informed on work being done lounge was clean and provided snacks and drinks to help pass the time More

I had very fast & courtious service at my appointment. My service person was very friendly, fast & I only had to wait a little over an hour for the services that were done. I would highly recommend Regal My service person was very friendly, fast & I only had to wait a little over an hour for the services that were done. I would highly recommend Regal Kia. More