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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,180 Reviews

3,180 Reviews of Regal Kia Lakeland - Service Center

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September 20, 2019

Regal brand quality! The staff was prompt, courteous and understanding. They live up to the Regal name and reputation. I typically recommend the Kia service center to othe More

by KIMES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Great experience I have always had great service from oil changes tires etc. jeff Soloj does a great job! Looking forward to my next visit. Wonderful atmosphere More

by JJERNEGAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Allums
September 18, 2019

Great experience Jeff Soloj and his coworkers give me always a good service to my car and recommendations every time I go. Is the dealership that I like since 2009. More

by FONSECA.DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 18, 2019

Kindness From Kia I can not thank Kia enough for all it has done for me. I want to thank Mario M for everything, he was my service adviser and he repaired an issue fo More

by AISCATHLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Madena
September 18, 2019

Service dept was overall a great experience. They service was top notch, and very quick and professional. The fact that I dropped it off and went back to work this worked out very well. More

by LP4507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought Todd
September 18, 2019

Inefficient and incommunicative This has to be the absolute worse service department. They have absolutely no customer service skills what so ever. The dealership should be firing th More

by djmmchb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Soloj
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Southern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina
Sep 27, 2019 -

Regal Kia Lakeland responded

Doug, we are sorry for all of the hardships you went through, and hope we are on the right track to mending your relationship with Regal Kia!!! - Alaina Southern

September 18, 2019

Good Customer Service Good Customer Service! Todd shared great information with me and was friendly and courteous. The waiting area was clean and the popcorn is always a More

by DAWNMUNIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Trip
September 17, 2019

Service write great to deal with but the experience lacks My appointment was for 10:00 am for an oil change. I watched as my car was finally pulled into the service bay at 10:40 am. For an oil change it took More

by KELLYSTEVE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
September 17, 2019

Takes too long for an oll change. I took my Telluride in for the 1st oil change & it took almost 2 hours. I asked if they checked for any recalls and they said there were no open recal More

by Kiki75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Soloj
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2019

Very quick and friendly. The people at Regal Kia are very friendly. I asked for a ride to publix and they did everything to accommodate me. The service seemed to be quick an More

by Jerm215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deon Box
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