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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,083 Reviews

3,083 Reviews of Regal Kia Lakeland - Service Center

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January 13, 2024

Very Friendly. Very Helpful. Very welcoming The whole experience was wonderful. From start to finish. Everyone was kind and went out of their way to help More

by windymccrimmon
Recommend Dealer
Yes
Employees Worked With
Justin DeJesus
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

January 13, 2024

Good service. Long wait. Give a more realistic time expectation next time. Please and thank you More

by mjewolfe
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you!

January 13, 2024

Was a very painless experience they took care of me right away Great customer service More

by greybolt
Recommend Dealer
Yes
Employees Worked With
Brooke and Jeremy
Jan 18, 2024 -

Regal Kia Lakeland responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

January 13, 2024

Great Friendly knowledge I had a great experience I always have great service every time I visit Regal Kia More

by Mistynicole13
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you!

January 13, 2024

Efficient, timely, reasonable Maybe have some breakfast snacks like donuts. Why don't you host workshops so we can learn more about the EV. More

by HOWESFR
Recommend Dealer
Yes
Employees Worked With
Brooke
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you so much for your 5-star review! We will share this with the store team.

January 13, 2024

Attentive service and direction. Relaxing waiting area. The service took less time than was expected More

by fullerjoh
Recommend Dealer
Yes
Employees Worked With
Brooke
Jan 18, 2024 -

Regal Kia Lakeland responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

January 13, 2024

Justin was attentive and explained efforts thoroughly justin was professional and quick. I did not wait long for my oil change More

by valeriedenise14
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 18, 2024 -

Regal Kia Lakeland responded

Thanks for sharing your experience with us and the community.

January 13, 2024

I was greeted promptly, she reviewed all the things I wanted addressed. She also told me about an upcoming service and asked if I wanted to do it and if I had to time get it done. And updated me on the p More

by revmar2
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Jan 18, 2024 -

Regal Kia Lakeland responded

Thank you for giving us the chance to serve you.

Jan 18, 2024 -

revmar2 responded

You guys are awesome. I am always amazed at the look on their faces when I show up with fresh donuts. They are so appreciative.

January 13, 2024

The dealership did not honor their policy for the powertrain 100000 miles warranty Dissatisfied. Customer. More

by passionharvey2
Recommend Dealer
No
January 13, 2024

Usually I would rate a 5 but everytime I get any kind of service done, it seems they forget to reset he computers and I wind up having to return for because I get dashboard signals that weren't reset. More

by Teworden
Recommend Dealer
Yes
Jan 18, 2024 -

Regal Kia Lakeland responded

Thanks for the feedback.

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