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Misty Osborne

Overview Reviews (925)

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Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8

925 Reviews

Overview Reviews (925)

4.8

925 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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925 Reviews of Misty Osborne

July 25, 2026

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Employee Rating

Love my 26 Kia. Everyone there are nice and professional. Would recommend this dealership to everyone. Everyone there are nice and professional. Would recommend this dealership to everyone. More

by chandasforren

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Jul 25, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear how much you love your Kia. Thank you for recognizing our team’s friendly and professional service. We appreciate your recommendation and look forward to assisting you again.

July 25, 2026

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I've always love coming here. I felt the waiting room has got all the comfort of home. I felt the waiting room has got all the comfort of home. More

by DaJoQuim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alaina Southern, Jonathan Benitez, Jeremy Mahr, Sarah Abichid, Sulie Vargas, Justin Callahan

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Jul 25, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know the waiting room felt so comfortable. Sarah and the rest of our team strive to provide a homelike atmosphere during your Kia service. We look forward to welcoming you back soon.

July 24, 2026

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Employee Rating

Everyone who worked there was extremely helpful and met every need we had when buying a new car. every need we had when buying a new car. More

by irunyon

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adriane Morales

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Jul 24, 2026 -

Regal Kia Lakeland responded

Thank you for sharing how helpful our team was while you bought your new Kia. We appreciate that you chose us and are here to support you with any needs moving forward.

July 23, 2026

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Employee Rating

Always a great experience. Friendly Staff and Misty is very attentive I've been a satisfied customer since 2020 Friendly Staff and Misty is very attentive I've been a satisfied customer since 2020 More

by tcspooner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Jul 23, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear our team, especially Misty, consistently provides the attentive care you expect for your Kia Telluride. Thank you for your continued loyalty since 2020; we look forward to many more great experiences ahead.

July 21, 2026

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By far the best service department Jeff Solo runs A tight ship and the service writers are so kind ship and the service writers are so kind More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj

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Jul 21, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Jeff’s leadership and the kindness of our service writers. We’re delighted your Kia Seltos received attentive care. We appreciate you trusting us for your service needs.

July 21, 2026

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Employee Rating

Best dang service facility I've ever been to thanks to service manager Jeff Solo service manager Jeff Solo More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj

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Jul 21, 2026 -

Regal Kia Lakeland responded

It’s fantastic to hear your visit exceeded expectations. Jeff is delighted his efforts made a difference while servicing your Kia Seltos. We look forward to caring for your vehicle again.

July 16, 2026

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Very friendly and helpful. Misty is great. I would recommend to family and friends and tell them to ask for Misty. Misty is great. I would recommend to family and friends and tell them to ask for Misty. More

by shellyricketson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Jul 17, 2026 -

Regal Kia Lakeland responded

Hi Shelly! Thank you for recommending Misty and our team at Regal Kia! We truly appreciate your support and hope to see you again in the future.

July 11, 2026

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Employee Rating

Great experience. Misty and Rey both attended me and took care of everything. Most of the people I know from years with you guys, have been the best so far Misty and Rey both attended me and took care of everything. Most of the people I know from years with you guys, have been the best so far More

by blzayas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Jul 11, 2026 -

Regal Kia Lakeland responded

Thank you for trusting us with your Kia K5 service. We’re delighted that Misty handled everything to your satisfaction. Your loyalty over the years means a lot and we look forward to assisting you again.

July 05, 2026

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Always a great experience at Regal Kia, alrhought this time the sales team was a bit pushy. I was there for service not to purchase. time the sales team was a bit pushy. I was there for service not to purchase. More

by Browland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 06, 2026 -

Regal Kia Lakeland responded

Hi Browland! Thank you for your feedback and for choosing Regal Kia. We apologize for any pressure from our sales team. We hope your next service visit is smoother. Safe travels!

June 30, 2026

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Last Saturday I went in for an oil change on my new K4 which I recently purchased from them. They gave me my first oil change for free. Misty was the one I worked with she was so sweet and attentive. I ca which I recently purchased from them. They gave me my first oil change for free. Misty was the one I worked with she was so sweet and attentive. I can honestly say I love everything about that place from customer service, sales, and loan officers. This is my 2nd or 3rd car I’ve purchased through them. More

by kessodiallo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 30, 2026 -

Regal Kia Lakeland responded

What a pleasure to hear you enjoyed your complimentary first oil change on your new Kia K4 and found Misty so attentive. It’s wonderful that our customer service, sales team, and loan officers all made a great impression. Thank you for choosing us for your second or third Kia purchase; we look forward to helping you again.