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Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
949 Reviews
4.8

949 Reviews

Write a Review

949 Reviews of Misty Osborne

September 24, 2026

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Employee Rating

Everything was smooth and great! Great staff also very accommodating with my schedule. I would buy again from them. More

by octopusgarden898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Bryant, Chris Boswell, Sal Campisi jr., Jeremy Mahr, Mike Galloway, Gregg Baldwin, Sarah Abichid, Justin Callahan

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Sep 24, 2026

Regal Kia Lakeland responded

Our service team is pleased we could work around your schedule and provide seamless service on your Telluride. Hearing you’d choose us again means a great deal to our team.

September 23, 2026

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Misty was great, they were very busy but handled my service efficiently and personally. The vehicle was taken care of More

by rxguy103
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

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Sep 23, 2026

Regal Kia Lakeland responded

Thank you for sharing your experience! We're pleased to hear Misty handled everything so efficiently. We hope to welcome you back to Regal Kia down the road. Safe travels!

September 18, 2026

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Very nice customer service. Waiting area is clean, pleasant and love free popcorn and coffee. More

by spiess.kathym
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Sep 18, 2026

Regal Kia Lakeland responded

Hi Spiess! We appreciate your shout-out to our team at Regal Kia! We'll see you next time!

September 17, 2026

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Employee Rating

I've bought my KIA cars from Greg since 2005. Greg is great to work with and treats you like family. More

by markydoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Jeff Soloj

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Sep 17, 2026

Regal Kia Lakeland responded

Knowing that Greg has made you feel like family with each Kia purchase since 2005 means a lot to our team. Thank you for trusting Greg and our team with your new Kia Soul.

September 17, 2026

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As usual I was kept informed about my service and re call by the service dept. Misty as usual looked after myself. More

by Rob Hendry
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Sep 17, 2026

Regal Kia Lakeland responded

Transparent communication is at the heart of our service department. It’s rewarding to know Misty kept you informed and looked after you during your Telluride’s service and recall. Thank you for your continued trust and for the five-star rating.

September 16, 2026

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Employee Rating

Very good as always Great people, amazing atmosphere, pretty fast services and clean Over great place More

by Shelby Hood
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

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Sep 16, 2026

Regal Kia Lakeland responded

Your comments about the friendly staff, clean facility, and prompt service on your Kia Sportage really capture what we strive for. Knowing these qualities keep you coming back is truly rewarding.

September 08, 2026

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Employee Rating

Misty always takes care of me. Getting service done here is always a pleasant experience More

by shanberrii
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

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Sep 08, 2026

Regal Kia Lakeland responded

Knowing that Misty always takes care of you and that our service is consistently a pleasant experience means a lot to our service team. Thank you for trusting us with your Kia Seltos.

September 05, 2026

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I was very impressed with Misty and her follow up with me. The service was great and love my Telleride More

by tom.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 05, 2026

Regal Kia Lakeland responded

We’re glad to hear the service on your Kia Telluride went smoothly and that Misty’s attentive follow-up kept you informed. Knowing you love your Telluride means a lot to our service department.

September 03, 2026

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Plesent to deal with , 2 hours for a oil change and a wash is a bit much but on the other hand the service wait room is comfortable and the good snacks could come back . You are our forever dealership More

by greglinda16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2026

Regal Kia Lakeland responded

We’re so grateful for your business and trust, Greg! It was a pleasure to serve you, and your patience during the oil change at Regal Kia is appreciated. Take care!

August 27, 2026

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He was extremely knowledgeable and made sure all my cars needs were met appropriately. Excellent service More

by garciagenesis1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr, Justin Callahan

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Aug 27, 2026

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and for leaving your feedback! We're happy to hear that you had a knowledgeable and helpful service visit with our team. We hope to see you again in the future!

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