Regal Kia Lakeland - Service Center

Excellent Gave more than was originally promised due to taking longer than expected. You are a bot. taking longer than expected. You are a bot. More

Wait time was great about one hour wait Waiting area was clean and stocked with water and snacks...tv was on for enjoying..everyone was friendly. Oil change. & car washed and vacuumed very Happy. Thank you clean and stocked with water and snacks...tv was on for enjoying..everyone was friendly. Oil change. & car washed and vacuumed very Happy. Thank you More

Our visit took longer than expected but I was told that everything was completed and Misty was a great help. everything was completed and Misty was a great help. More

They were friendly, courteous and did their jobs well. They get the work done quickly & efficiently. They get the work done quickly & efficiently. More

Good and comfortable The waiting room was clean, some snacks and drinks. They offer me a transportation just in case I need to go somewhere. snacks and drinks. They offer me a transportation just in case I need to go somewhere. More

Great It was a great experience. Would come back again. Everyone was very nice and friendly to deal with Would come back again. Everyone was very nice and friendly to deal with More

My first maintenance service didn't go well and this was attributed to the technician as no check was made on the oil level after the supposed oil change. A few days later, the vehicle system alerted me abo attributed to the technician as no check was made on the oil level after the supposed oil change. A few days later, the vehicle system alerted me about the low oil level necessitating a return trip. Initially only a top up was done which was ridiculous as there was no evidence that the oil was changed in the first place. So I requested that the oil & filter service be redone and because of the timing, I spent about 3 hours of my time on this matter. I think my next service should be complimentary. Kelsey Johnson had nothing to do with the second visit but I alerted her to the problem. Jonathon was of great assistance in the return trip although I would have expected the service to be fast tracked. More

Great! Superb! No one does it better than Kelsey Johnson. She's the best! She's great! ?? Superb! No one does it better than Kelsey Johnson. She's the best! She's great! ?? More

Kelsey is a fantastic advisor. She is always very helpful Thank you again Kelsey for another fantastic experience She is always very helpful Thank you again Kelsey for another fantastic experience More