Regal Kia Lakeland - Service Center

Regal KIA Service is #1. My service advisor Kelsey Johnson was amazing. Regal treats you like family. My service advisor Kelsey Johnson was amazing. Regal treats you like family. More

Great customer service. My family and I were very please the service when we went in for an oil change. Everyone was very welcoming, professional and helpful. From now one t My family and I were very please the service when we went in for an oil change. Everyone was very welcoming, professional and helpful. From now one that's the only place we're taking the car too. Thank you so much. More

Pretty much like any other place. But seems like you overbook your department. Thinks take forever each time I need to go in for service. But seems like you overbook your department. Thinks take forever each time I need to go in for service. More

I dropped my car off to get checked for a recall as well as check for a noise that was coming for my car. They had my car for a MONTH because the system failed during my software update and FRIED my system. as check for a noise that was coming for my car. They had my car for a MONTH because the system failed during my software update and FRIED my system. Upon doing this I needed to get some items out of my car since it was going to take longer than expected and we realized my power sliding doors didn’t work. After they finished my repair they let me know it was done. When I returned my rental and came to pick up my van I tried to open my doors and NONE of my power doors worked. They didn’t test any of my power doors when they were done repairing my car! Communication during this entire process was AWFUL. More

Kelsey Johnson is the best Adviser, she always is very helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs and concerns and comp helpful, concerned, and knowledgeable about the Kia cars, but also goes above and beyond to take care of the customer's needs and concerns and complaints that they have. Wonderful young Lady they have working in the service department, More

Took my Sorento in for service last week and the whole experience was smooth and hassle free. experience was smooth and hassle free. More

Great work by him done on the car indeed Great experience we had with him experience we had with him More

I had a challenge with a Kia Warranty item and Levi did a remarkable job to help me navigate through the process. navigate. Levi is extremely customer oriented and a joy with which to interact. Thanks fo remarkable job to help me navigate through the process. navigate. Levi is extremely customer oriented and a joy with which to interact. Thanks for everything, Brian Kyle More

Very poor service had to take my car back after and oil change because it started leaking after the oil change people there are not friendly and the phone service is worse will not go back and will never s change because it started leaking after the oil change people there are not friendly and the phone service is worse will not go back and will never send anyone else there. More

I get an estimate before any work is done. And I get my car back in a timely manner. And I get my car back in a timely manner. More