Regal Nissan
Roswell, GA
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Excellent Service Experiance Myself Sumir Bedi . I am customer of Regal Auto.We always have joy and satisfaction of working with Robbie (Service Advisior) everytime we get our ve Myself Sumir Bedi . I am customer of Regal Auto.We always have joy and satisfaction of working with Robbie (Service Advisior) everytime we get our vehicle serviced. I have personally witnessed his cooperative spirit, professional attitude, and caring disposition. Robbie works collaboratively and helps me to address my concerns and issues on vehicle . I have always found him to be quintessential professional, listening to my concerns and issues with interest, offering suggestions based upon sound knowledge, and demonstrating a sincere willingness to help. His professionalism is a well-balanced blend of competence, experience, and cordiality. I eagerly give our endorsement to Robbie skills and professionalism with the highest praise. More
I have a 2003 Nissan Frontier. I bought it new from Regal.I am very particular about my little truck - only use Regal Nissan's service center. My favorite advisor is Marshall Hadley - I've used him pre Regal.I am very particular about my little truck - only use Regal Nissan's service center. My favorite advisor is Marshall Hadley - I've used him pretty much since day one. I have never had a bad experience with him - trust him to tell me what needs to be done. He never adds on needless repairs to pad the pockets of Regal. I have been lucky with my little Frontier - no major work has been needed ( except for body damage repair from an accident) in the almost 11 years I have owned it. I love my little truck, love Marshall and love regal Nissan! I would definitely recommend to all my friends and family! More
Service on 2006 Nissan Frontier Nismo I have been bringing my 2006 Nissan Frontier Nismo to Regal Nissan for service for approximately 3 years. I currently have 130,000 miles on my truck. I have been bringing my 2006 Nissan Frontier Nismo to Regal Nissan for service for approximately 3 years. I currently have 130,000 miles on my truck. It is important to me to work with someone that can be trusted as well as someone with character and integrity. I need to be able to know that my truck will get from point A to point B safely. It is not easy to find a service group that can always be trusted to get the work done properly. It is also important for me to be able to get quality work at a fair price. I have been working directly with Robbie Jennings for about 2 years and have been pleased with his attention to getting my truck serviced properly at a valued price. The service technicians have also done an outstanding job getting the work done right the first time. I am grateful to be able to work directly with Robbie and the other staff members at Regal. More
Highly recommend My wife has been a customer of Regal for years and I needed some work done to my non-Nissan vehicle. She's always raved of the service so I thought I My wife has been a customer of Regal for years and I needed some work done to my non-Nissan vehicle. She's always raved of the service so I thought I'd give it a shot (car is out of warranty and not a fan of the "chain" fix it shops). I was not disappointed. The brake job and full syn oil change were priced right and the customer service was exceptional. I was kept in the loop about how long it was going to take (finished ahead of schedule mind you) and my service manager went the extra mile to inform me of some potential issues they noticed and estimates. I've checked around at other shops to compare the prices for what he found and will no doubt be back at Regal for the repairs! More
I have my routine maintenance done on my 370z at Regal. Paul Smith is always helpful and makes me feel like my business is important. I normally steer clear of dealerships and do major projects myself but Paul Smith is always helpful and makes me feel like my business is important. I normally steer clear of dealerships and do major projects myself but the pricing and service are top notch. More
Paul Smith and the crew at Regal Nissan have always taken care of me. In fact, they often go above and beyond to make sure that my vehicle is in perfect order. It's always nice to be able have always taken care of me. In fact, they often go above and beyond to make sure that my vehicle is in perfect order. It's always nice to be able to trust your mechanic implicitly, and that is the relationship I have with the guys over at Regal. They won't try to sell you things you don't need, and whenever they suggest that something extra be replaced or serviced, there is always a time frame offered, as well as a list of alternatives (if applicable). If you want a shop that will check your fluids without you having to ask and a shop that will think about the overall health of your vehicle, then you have to give Regal Nissan a shot. Fast, friendly, and affordable - I couldn't ask for a more. More
I purchase my Nissan at Regal Nissan in 2008. I have gone to their service center for regular maintenance since. The Reps there are friendly and knowledgeable. Paul Smith is the Service Rep that I normally to their service center for regular maintenance since. The Reps there are friendly and knowledgeable. Paul Smith is the Service Rep that I normally deal with. He always makes sure everything is done in a timely manner. I have always been satisfied with the quality of work done. I also know I can trust their expert opinion and have never left feeling like I spent money on something that was unnecessary. More
JP was very friendly and made the car buying experience pleasant. He worked very patiently to help my son find the right car in his price range. We never felt any pressure and believed that it would have pleasant. He worked very patiently to help my son find the right car in his price range. We never felt any pressure and believed that it would have been ok to walk away at any time. My son is extremely happy with his purchase. More
Long story short, I own Nissan's Flagship car the GT-R, and I currently have the car down at a shop that works on GT-R day in and day out. My car is currently modified with basic bolt ons as well as GT-R, and I currently have the car down at a shop that works on GT-R day in and day out. My car is currently modified with basic bolt ons as well as the turbos. The shop has been contacting them back and forth for me to get a warranty claim for the TSB bellhousing issue which is a common part that causes a loud rattling underneath the car. Due to the fact that Nissan Dealerships claim that Nissan Corporate/warranty department would not warranty the part because my car is modified which is complete lies, is because I spoke with a Nissan Representative from Corporate and they said that as long as the part isn't damaged from your modifications we have no reason not to warranty it. In this case it is, because the bellhousing has nothing to do with my parts that I have upgraded, and they are denying warranty work, at first they were going to warranty the part and have the shop do the work, but after I found out that Nissan Corporate allows dealership to sublet out work to 3rd party shops and still allow to file the claim so that the consumer would not have to pay for warrantied parts. After telling the dealership this whole new found information, they decide that they don't even want to warranty the part, they want nothing to do with it. This shows the immaturity of this dealership in trying to help a fellow Nissan owner. I definitely do not recommend this dealership to anyone. More
The sunroof on our 2010 Murano LE literally exploded while driving. It left a huge crater, much larger than a basketball, in the middle. The $42,000.00 car is less than 3 years old but over the warran while driving. It left a huge crater, much larger than a basketball, in the middle. The $42,000.00 car is less than 3 years old but over the warranty mileage. We did purchase their very pricey extended warranty. Nissan refused to accept responsibility for an obvious part issue. Moreover, Regal Nissan refused to make it right even though this is the 8th automobile purchased with them over a 25 year relationship. The response from Nissan and Regal were not what one would categorize as "good customer service" nor does it reflect good business ethics, in my opinion! More

