Regal Nissan
Roswell, GA
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Found my Nissan Frontier online. I emailed Regal Nissan and Dan Hoffenberg responded promptly with all of the details and a better price than I had found locally. The communication from Dan was excellent. and Dan Hoffenberg responded promptly with all of the details and a better price than I had found locally. The communication from Dan was excellent. When I arrived at the dealership, everything went exceptionally smooth. The next time I am in the market for a vehicle, I will definitely consider Regal Nissan due to the satisfying buying experience I had in dealing with Dan and the other staff at Regal. More
I bought a new Titan crew cab and these two gentlemen made the experience a pleasure,this is my second Titan and I really love the truck.I would gladly recommend Regal Nissan to anyone. made the experience a pleasure,this is my second Titan and I really love the truck.I would gladly recommend Regal Nissan to anyone. ROD More
Scott Ashlin did a superb job in representing Nissan and himself and made our buying experience one of the best ever. He treated us great on price, was very forthcoming and honest, and was patient through himself and made our buying experience one of the best ever. He treated us great on price, was very forthcoming and honest, and was patient through all of our questions. It was a fabulous experience and he has earned our trust and respect for a long time. Randy Lane More
We had a very good experience and excellent service with We had a very good experience and excellent service with quick turnaround. We love the vehicle and believe the price to be very competitive. Regal We had a very good experience and excellent service with quick turnaround. We love the vehicle and believe the price to be very competitive. Regal was very accomodating in working with a difficult trade in, and got it all to fit what we were looking for in the vehicle, and overall deal. More
I've always had an enjoyable experience dealing with the great folks in Sales and Service at Regal Nissan. In December 2011 and February 2012 I came back with new husband in tow to trade in vehicles and bot great folks in Sales and Service at Regal Nissan. In December 2011 and February 2012 I came back with new husband in tow to trade in vehicles and both times the experience was truly exceptional. From Rory's sales knowledge and friendly demeanor I now feel comfortable with my car buying experience. Chris is always fantastic to deal with on the financing, always going above and beyond to get us the best deal possible. Both gentlemen also project the family environment experienced at Regal Nissan. We appreciate all that was done and look forward to dealing with them in the future. The Service is always top notch and affordable, and completed in a timely fashion. The complimentary car washes are always a welcome delight too. I would never hesitate to recommend Regal, Rory, Chris, and the Service folks to a friend. I'm only sorry that my family lives out of state. More
Brought my car in for an oil change at Regal Nissan. Was greeted by Armando and simply put his customer service was awesome. This seems to be an area lacking in most places of business but Armando was Was greeted by Armando and simply put his customer service was awesome. This seems to be an area lacking in most places of business but Armando was very courteous and extremely helpful. I will definitely go back to see Armando for my next oil change. It’s easier for people to complain about bad service than it is to simply take the time to acknowledge a great experience. Regal has a great staff. THANK YOU Armando! More
Great customer service at this dealership. I was very impressed with the high level of expertise and professionalism at this regal nissan dealership. Thanks for the good work! impressed with the high level of expertise and professionalism at this regal nissan dealership. Thanks for the good work! More
Called before I went. It was a 130 mile drive. I was treated very good and they had the deal I had talked to them about on the phone. Was a pleasant experience. treated very good and they had the deal I had talked to them about on the phone. Was a pleasant experience. More
I absolutely love Regal Nissan... EVERY time I visit Regal I get the BEST service. Paul Smith is THE best Service Tech they have! If you ever have to get your vehicle fixed, do not hesitate to ask for h Regal I get the BEST service. Paul Smith is THE best Service Tech they have! If you ever have to get your vehicle fixed, do not hesitate to ask for him! He'll treat you with the up most respect and courtesy. Not to mention, every employee is SUPER friendly and very receptive of your needs! If there is anything I need for my Frontier, I'm going to Regal!!!! More
I own Nissan 2010 Altima and from last few months I observed increased level of engine noise which was not common. As I drive daily I love my car so much I take take good care of it, so I observed chan observed increased level of engine noise which was not common. As I drive daily I love my car so much I take take good care of it, so I observed change in the engine noise and went to check up to couple of dealers and none of them found any problem with the engine or noise. They said the noise is common. I was so frustrated why they can't find that something is wrong in the engine noise. They didn't even bother to do full diagnostics of the engine. But I was frustrated, disappointed and not happy any more to drive my car. In this situation I visited Regal Nissan dealer service center. The moment I enter into the service area I could find the difference they receive their customers when compared to experience I had visiting to other dealers in my whole life. They were so friendly, welcoming and more than happy to listen to the customers problem. They said they will take care of the problem and thats it I was convinced that they will really find the problem and fix it. They took the road test and just driving 0.2 miles the technician said "Yes, there is a problem in the engine noise and this is not normal". Later he took some time that day and did so much diagnostics to find the root cause of the problem. He explained me the diagnostics he did and the problem he found. (I know this problem is very difficult to find because of the fact that only the person who drives daily can only know that the engine noise was not normal). One of the pistons in the engine had a problem. This was very very unusual for the car that only have 23000 miles. Dealer worked with Nissan company to get the new replacement of the lower engine. After the parts have arrived they finished the work within a day and ready to go. This work was so big and tedious but they did it very very well. I was little worried just changing the lower part of the engine instead of changing the complete engine, but they assured me that everything will be fine and not to worry. They did exactly what they promised. Oh, another fact is my car also had a alignment problem. Once I had done at another dealer and it was not fixed so I went for lifetime wheel alignment with Firestone and still it was not fixed. My experience with this dealership was fantastic I done my car wheel alignment here and it was so perfect. Even I got free rental car from this dealer during the period (5 days) they had my car to fix the problem. After engine part replaced and wheel alignment done when I drove my car I felt like I am driving new NISSAN car. Everything was right engine was so silent and perfect alignment. The advisor Paul Smith was so patience to my phone calls to update me on the progress of the work and I made 3 personal visits and all the time he welcomed me and took me into the garage to show me the progress of the work and the status on the parts order etc. I also greatly appreciate the great work done my technician Adam. More

