Regal Nissan

ABSOLUTE WORST experience in shopping for anything I have EVER had!! My husband and I were on a mad search for a car since we had just sold ours... we stopped into REgal Nissan a quote "family owned dealers EVER had!! My husband and I were on a mad search for a car since we had just sold ours... we stopped into REgal Nissan a quote "family owned dealership" ... yea xx! Eric was eager to wait on us and swarm us as soon as we got there... we were still parking and he was following out car. We went to look at the car we were interested in and told him just what we were looking for and the price range we wanted to be in....we decided to take one on a test drive... AWFUL experience!! The car was on FUMES... and said 3 miles until empty when we started it up....wow.... Eric was nice and first and seemed willing to help... as we went driving we started pointing out all the things we didn't like about the car... first it was DISGUSTING inside... Eric assured us that they did a 140 point inspection on it... hmm...apparently, they should have done a 150 point inspection because there was all kinds of dirt in the floor, a dead bug in the back and a used straw sitting chewed in the seat... yea... real inspected. The visor kept falling down in my husband's view going down the road... the car was a piece of crap. Eric kept trying to say "they could fix these things" ... we told him he couldn't come off the price enough to make us look at the car. So then, he takes us to a car we totally couldn't afford like I told him our budget when we walked in.... and tried to "push" "running the numbers" on us...we told him no and thanks anyway. The next day starts BLOWING my phone up... I was in contact with 8 different dealerships...he called me more than all of those combined.. I tried to nicely ask him to e mail me to contact me and stop calling...he kept on. Finally, he called me on a Saturday morning at 8:35 in the morning... what kind of people work this early? We didn't answer... he called again at 10:15 and my husband answered and asked him to please stop calling....Eric proceeded to argue with my husband and then hang up on him. Then he sent me RUDE e mails immediately following... totally immature and totally a horrific experience. I see now why this dealership got such bad reviews... AWFUL experience.. luckily, we met the people at Gwinnett Place Nissan who truly care about their customers... I would direct anyone to maket he drive and take the time to go there...I can assure you, they will not hassle you. If you do go to Regal, I'd ask for anyone but Eric. More

went to get a nissan pathfinder. they had a beauty on line. went to see it and the saleman was ready to push it on me. IT was infested with bugs. I mean cockaroaches. bad. babies and big ones and they w line. went to see it and the saleman was ready to push it on me. IT was infested with bugs. I mean cockaroaches. bad. babies and big ones and they were in the rubber of the doors. my kids are like look , look , look. the saleman played it down like there was ONE bug. the car was infested, wondering why it was below blue book value , etc. they cant get rid of it. it has all little dirt which is cockaroach poop. I was so turned off with the whole thing that I am now buying a Ford and everytime i think of Nissan i am going to think of this car. we had to go in it to drive to the other side of the lot. NOW paniced went home and washed my kids and myself. Sooooo gross. The best is the salesman said he was going to have it cleaned and as we were leaving he parked it back on the lot for the next sucker. BEWARE and stay clear of the silver pathfinder. all of them for this matter. so disappointed with most of the dealerships we have been to for a car. dont go to Gwinnett Nissan either, they are a mess and very dishonest. left a review on them too. I am tired of wasting my time. Its ashamed. Bugs Bugs Bugs. More

I've been a buyer for manufacturing (I'm a C.P.M.) for I've been a buyer for manufacturing (I'm a C.P.M.) for many years, and I do purchasing for a living. I've been in some drag outs with vendors before I've been a buyer for manufacturing (I'm a C.P.M.) for many years, and I do purchasing for a living. I've been in some drag outs with vendors before, but Regal took the cake. I know buying a car can be stressful, but I did my research and really tried to get them to deal with me fairly. 1) They jerked me around on price for two days (yes I went back-see below) 2) The sales manager frequently raised his voice to me and berated me with diatribes 3) The finance manager didn't review any of the existing warranty information because I told him not to give me the sales pitch on add-on warranties. Like I said, I deal with salespeople for a living, and these guys were babies about everything just because I wanted to get the price down to where it should have been at the start. I guess if you want courtesy and respect from Regal, you have to pay sticker. It was the only dealer within a reasonable distance (next closest was well over an hour away). Even with that, the only reason I bought it from them was because I was able to get the price to be right (it was the last day of the month at the beginning of the financial meltdown, and I worked them for two days to get there). More

These guys are thieves. I was a single mother with a son just starting sports in a new area without local family support. I needed to move from a compact vehicle to an SUV for sporting equipment (football) just starting sports in a new area without local family support. I needed to move from a compact vehicle to an SUV for sporting equipment (football) and more room to include his friends. I knew the car I was interested in but didn’t know much of anything about purchasing a new car. I stopped by one evening, just to look at the vehicle - my mistake! The devil salesman couldn't have been more conniving. He kept me there as long as he could, telling me he would work a magical deal and make the numbers fit for me. I grew incredible tired as the night drew on and my son was very impatient and getting restless. The salesman new when to strike - I was just ready to get home. He came up with a number that seemed to fit with my budget so I went home with a new car. I woke up the next day realizing I must have been swindled. I checked with family and friends who could help me understand the numbers and found out that sure enough, I’d been clearly taken advantage of. I was horrified that I had allowed that to happen. I called and let them know I wanted my original car back and that I understood I had a grace period to make this return. They told me it wasn’t possible – the deal was sealed – in essence, they told me I was screwed and deal with it – I didn’t know where to go or what to do. I tried again soon thereafter and was told my original car was already gone – it’s not surprising since they probably made an additional $10 grand or more on that car. I will hate Regal Nissan, the salesman, the managers always and forever! The only good thing that came from this experience is that I know now NEVER to trust car salesman and when I go car shopping I go fully knowledgeable, with support and put up a fight for what’s right and fair! More