Regal Nissan
Roswell, GA
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Best service department I have encountered Marshall Hadley has ALWAYS treated me fairly. He is the best I have encountered. Marshall is very courteous and knowledgable. There is never any press Marshall Hadley has ALWAYS treated me fairly. He is the best I have encountered. Marshall is very courteous and knowledgable. There is never any pressure from him. If I have a service need, Marshall responds promptly. The pricing seems to be the best as well. If you have a Nissan and you need service, go see Marshall Hadley at Regal Nissan. You will not be disappointed. More
Outstanding service department! I have dealt with Marshall Hadley for a number of years. Every time I have a car serviced there, I am made to feel like an important customer. I am es I have dealt with Marshall Hadley for a number of years. Every time I have a car serviced there, I am made to feel like an important customer. I am especially happy that I can trust Marshall to ensure I get great service and a fair price. Working with Marshall is like having a personal advocate at the dealership. More
Great Service I have been a Regal Nissan customer for many years. Marshall Hadley is my go to guy in the service department. Everyone is always courteous and help I have been a Regal Nissan customer for many years. Marshall Hadley is my go to guy in the service department. Everyone is always courteous and helpful. I am female and a senior, if Marshall can save me money, he does. He is the best!! More
20 years and counting!! We're working on our 3rd Nissan and will always come to Regal for service with Marshall. He's always ensuring we maintain the car where needed and wa We're working on our 3rd Nissan and will always come to Regal for service with Marshall. He's always ensuring we maintain the car where needed and watches out for savings opportunities in the process. From our first sale to now, it's been over an amazing 20 years and he continues to support us in the same way. It also says a lot for Regal and Nissan that they have such loyal employees. More
Best Service in America I drive from Valdosta, GA to Roswell, GA which is about 240 miles, give or a take a couple of miles because this dealership is the best of any that I I drive from Valdosta, GA to Roswell, GA which is about 240 miles, give or a take a couple of miles because this dealership is the best of any that I have ever seen. I went there in the early 2000's and met Marshall Hadley who turned out to be one of my top three closet friends and from the my first trip there, I decided to go back and now all this family drivers are Nissans because of Marshall Hadley's leadership role taking are of our vehicles, making sure that they are in top shape. We have bought most of our Nissans at Regal Nissan and have referred family and friends there. My family uses Regal Nissan and they check to make sure Marshall is going to work that next day before they schedule to bring their cars in for services. He is the best and if he ever leaves Nissan, we will follow him and buy the cars that his dealership sells. He is just that good. More
Service Went Above and Beyond Initially I wasn't happy when this dealership told me that my passenger side air bag sensor that was defective wouldn't be covered under warranty. The Initially I wasn't happy when this dealership told me that my passenger side air bag sensor that was defective wouldn't be covered under warranty. The cost was going to be $2000 to repair. I appealed to Nissan and they told me they would not cover it under warranty because I was 9 months beyond the bumper to bumper warranty. I explained that they recalled almost 4 million vehicles with this same issue but they told me my VIN was not part of the recall so I would have to pay to repair it. Needless to say I was very disappointed with my Nissan that I had just purchased used. The service manager called me and said the warranty is something that Nissan controls and not them. He said they take their service ratings seriously and was wondering what he could do to help me. I explained my point of view and told him he should be my advocate with Nissan. I must say I was very impressed. He was my advocate and was able to get the repair covered under warranty. Kudo's to Regal for standing up for their customer. The repair work was all done in a very professional maner. Great work Regal. More
Why Regal Nissan's Service is Exemplary Regal Nissan's Customer Service, Sales and Support staff love working there and this shows when I interact with them. In two words Exemplary Service! Regal Nissan's Customer Service, Sales and Support staff love working there and this shows when I interact with them. In two words Exemplary Service! More
Excellence in all they do! Everyone there is very nice and professional. Warren the shuttle bus driver took me to work and picked me up on time. Steve Shank was very helpful and Everyone there is very nice and professional. Warren the shuttle bus driver took me to work and picked me up on time. Steve Shank was very helpful and knowledgeable about the services I needed. They went the extra mile” to make sure I was satisfied. Thanks! More
Shuttle from dealership to work. Warren was my driver and was very pleased. Talked about many things as if we knew each other for years. Great experience! Would highly recommend Warre Warren was my driver and was very pleased. Talked about many things as if we knew each other for years. Great experience! Would highly recommend Warren for an employee appreciation award. More
Great service as usual. From the time I purchased my Murano in 2015, I have always received the most courteous and professional treatment from both sales and service departme From the time I purchased my Murano in 2015, I have always received the most courteous and professional treatment from both sales and service departments. Marshall in service always takes great care of me, and gets the service done in a timely manner. Highly recommend this dealership!! More

