Reineke Ford Lincoln, Inc.

Kasey Spence was AMAZING!! As a father of five teenagers, four of them girls, I have been on the hunt for great used car deals. We went to the dealership where I purchased my F2 As a father of five teenagers, four of them girls, I have been on the hunt for great used car deals. We went to the dealership where I purchased my F250 a couple of years back. They had made me a great cash deal then and I was hoping for a miracle for my adopted son Tyler. He had worked all summer for this car and I wanted to get him something nice for his hard work. His mom passed away tragically 2 years ago...this 16 year old kid needed some blessing. Kasey Spence was in the lot. He was walking around. I didn't know at first, if he worked there, but he was checking cars and being mobile in the event of a customer needing his assistance. I don't know how they are trained, but Kasey wasn't out there because I was out there. He was checking over the cars, making himself available but not intrusive or pushy. I noticed a 1999 Concorde in the used lot that was very nice but, I know that dealerships need to mark up and sell used cars with some profit. Kasey saw me and my wife and he smiled and asked if he could help us out. (Not in the usual used cars salesperson approach.) I told him our budget, which was meager. He smiled and said let's take a look. My wife and I had been shopping for weeks, and this is the first dealership that didn't just turn away when they heard our budget or took us to the horse drawn buggy with one wheel and and a three legged horse. Kasey walked us to the very car we were looking at!! My son is 6"3" 150lbs...I know...talk about slender-man!! This Concorde was lengthy and sleek and looked like the perfect fit for my boy. I also knew that this could not be the car he was thinking about, it was too nice. Sure enough Kasey said that this one came in and they inspected it and it passed and he thinks he might be able to work with us. Then, he did something amazing! He asked us about Tyler. We told Kasey of the tragedy of Tyler's mom dying and the rejection from Tyler's birth dad. We told Kasey that Tyler had such a dysfunctional life. Never even had or owned a bed to sleep in...ever. Tyler's life was headed for disaster. But in God's mercy and grace, ended up in our care and has become a vital part of our family. It felt as if Kasey was now on a mission to help us get Tyler his first real possession, his first car. We haggled and haggled and haggled some more. It seemed like the whole dealership was vying for a deal for my son. My wife and I have never felt this kind of camaraderie at a place of business. We stretched a bit on our budget (because it was a nice car and Tyler deserved it.) Kasey made us a cash deal that we could not turn down. Then we met Gary Teets in the finance center. NEVER met anyone like him in a business center at a car dealership. FANTASTIC. He even agreed to and prayed with us at the end of the deal for Tyler and God's Mercy on all of us. To say that we were pleased with our service or completely satisfied would be one of the greatest understatements of my life. My wife and I walked away from there with a whole new perspective on dealerships in general, but only solidified in our heart and minds that when my next three teens come of age to buy a car, we are heading to Kasey Spence at Reineke Ford in Findlay, FIRST. I know that this is where I want to put hard earned money...in a business that feels like family. Thanks, Kasey and Gary, and the whole family at Reineke Ford in Findlay!! More

Excellent customer service! Very happy on what I was given on my trade in vehicle. Very happy with my newer vehicle I purchased from them. Salesman was very knowledgeable on the Very happy on what I was given on my trade in vehicle. Very happy with my newer vehicle I purchased from them. Salesman was very knowledgeable on the cars. More

Enjoyable Transaction This is the second used Ford product I have purchased through the Reineke Family dealerships. During this latest purchase I dealt mostly with Kasey S This is the second used Ford product I have purchased through the Reineke Family dealerships. During this latest purchase I dealt mostly with Kasey Spence. Working with Kasey, I was able to travel from Dayton to complete the transaction and have some minor service issues addressed on the same day. I worked with both the Lima and Findlay Ford/Lincoln dealerships and was extremely impressed with both facilities. They both are extremely clean and modern facilities and have large comfortable customer waiting rooms that include complimentary coffee, cookies, popcorn, tv, and wifi. Although, Kasey was working with several other customers at the same time he went out of his way to juggle taking care of all of us. He kept us informed on the status of the sales transaction and how the service was progressing out in the shop. Upon completion of our transaction, the car we purchased was presented completely detailed to a very high level with a full tank of gas. The car looked absolutely like a brand new model. There are a couple issues to be resolved and Kasey has assured me he will follow up on these. Based on this experience, I have every confidence that he will do so. I highly recommend dealing with either of these dealerships if you are in the market for a Ford or Lincoln. I know I will be purchasing my next used car through them. More

Awesome experience! This my first time buying a car and it couldn't have gone smoother! I never felt rushed or pressured and they were honest and upfront about everything This my first time buying a car and it couldn't have gone smoother! I never felt rushed or pressured and they were honest and upfront about everything. I absolutely recommend this dealership, and more importantly the salesman I worked with, Andy. More

Excellent Experience When looking for a car, Andy Biddle was patient and understanding of all of my needs in a car. I had a great experience, and would recommend anyone to When looking for a car, Andy Biddle was patient and understanding of all of my needs in a car. I had a great experience, and would recommend anyone to go to Reineke Ford Lincoln and see Andy Biddle today! More

Awsome Salesman This was the 4th dealership that I went to. I needed my payment lower and needed all wheel drive vehicle. Kasey Spence young man with a lot of passion This was the 4th dealership that I went to. I needed my payment lower and needed all wheel drive vehicle. Kasey Spence young man with a lot of passion for his job and he cares about the customer. He did everything I asked and more. He will have a long career! Keep it up! I wont go anywhere else. Thanks Kasey! More

Car Purchase The service extended to us was excellent. Our needs were taken care of. Salesman polite and knew his job. It was a friendly and relaxed experience. We The service extended to us was excellent. Our needs were taken care of. Salesman polite and knew his job. It was a friendly and relaxed experience. We will be back again the next time we need a car. More

Excellent Experience Great Experience. I worked with Kasey Spence, who I thought did a wonderful job. There was no pressure to buy!! He answered all my questions and wo Great Experience. I worked with Kasey Spence, who I thought did a wonderful job. There was no pressure to buy!! He answered all my questions and worked very hard to get me the best deal. I would recommend him to all of my family and friends. I love my car!!! More

Excellent Experience A very friendly, relaxed and excellent experience. It almost made car buying fun. Kasey Spence was wonderful and made car buying fun. He was very cour A very friendly, relaxed and excellent experience. It almost made car buying fun. Kasey Spence was wonderful and made car buying fun. He was very courteous, friendly, and very professional. He work very hard to make sure the deal was in our favor. He did an excellent job and would definitely recommend to everyone who is looking for a new ride. We got a great deal on the F-150 and a great looking ride. We give a rating of EXCELLENT. 5 Star Plus!!! More

2014 Ford Fiesta Great Experience!!! Sales Consultant Kasey Spence was wonderful. No pressure... just worked hard to make everything perfect. Got a great deal and a Great Experience!!! Sales Consultant Kasey Spence was wonderful. No pressure... just worked hard to make everything perfect. Got a great deal and a great car. 5 Star+! More