Reineke Ford Lincoln, Inc. - Service Center

would not recommend there service at all, took my ford diesel in as it was in limp mode,had a recall they said that wasn't the problem, they said it was bad def they pulled tank off cleaned it, tested it diesel in as it was in limp mode,had a recall they said that wasn't the problem, they said it was bad def they pulled tank off cleaned it, tested it drove it said it was fixed.bill was 650 dollars, i argued got it a little cheaper. we drove it 50 miles. went into mode again had to get it towed to another ford dealer they fixed it said it was under the warranty. they said what fixed should have been to. tried to get reimbursed but they more or less said sorry for your luck More

Patti saves the day! Thanks Patti for being so responsive to our service needs. It is next to impossible to reach someone in the service department but after a day and a half of trying to reach someone to our service needs. It is next to impossible to reach someone in the service department but after a day and a half of trying to reach someone and leaving several voice messages - I got Patti Wallace's voice mail. I left a voice message and she returned my call quickly. I know she was swamped, but who isn't these days. She took her time to find out exactly what my service needed to be done. Even arranged for a pickup and a return for my vehicle! Patti truly saved the day when no one else in service would answer their phone, return a voice message and/or return my call. I only gave a five-star review BECAUSE of Patti. Thank you Patti! More

Routine maintenance. Waiting room, bathroom clean. TV, current newspapers and magazines. Hot coffee while you wait. Staff was professional and friendly! I don't mind waiti Waiting room, bathroom clean. TV, current newspapers and magazines. Hot coffee while you wait. Staff was professional and friendly! I don't mind waiting on my vehicle to be serviced. More

Nothing is ever fixed I've been in there numerous times for the same thing and still problems. I've been in there recently for a recall. Not fixed correctly but now I'm I've been in there numerous times for the same thing and still problems. I've been in there recently for a recall. Not fixed correctly but now I'm out of warranty. I won't ever buy a car from this dealer again. More

Awesome people awesome service Reineke always has the best people to take care of you. They understand that great sales and great service is the life blood of their business. Reineke always has the best people to take care of you. They understand that great sales and great service is the life blood of their business. More

Great service and saleman! Very good helpful friendly and great products plus service them same way thank you.Salesman always willing to help any way he can and get any question Very good helpful friendly and great products plus service them same way thank you.Salesman always willing to help any way he can and get any questioned plus very friendly and helpful !! More

New edge I traded. In a 2012 edge. I worked with Mike and Ryan. Very good service and friendly. Thanks for making this a good experience. Sandy I traded. In a 2012 edge. I worked with Mike and Ryan. Very good service and friendly. Thanks for making this a good experience. Sandy More