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Reiselman Ford
Dickson, TN
154 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
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Finance Experience
Workmanship
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Tuesday Closed
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Showing 154 reviews
July 11, 2025
I was not satisfied at all and will not recommend them to anyone. Don't think they are very professional. Not good communication.. anyone. Don't think they are very professional. Not good communication.. More
by bratchervera96
July 07, 2025
I have taken My car here 3 times. Every time there was an issue. I would suggest if there is something you can have done elsewhere. PLEASE DO! It will save you some frustration in the Every time there was an issue. I would suggest if there is something you can have done elsewhere. PLEASE DO! It will save you some frustration in the long run. My last aggravation with them after a 2-week appointment for 2 New back tires and my collision sensor diagnosed. They called me after I dropped off my car and said I needed to leave my car 2-3 days for the diagnostic. I said go ahead and change tires. They called me back and said they forgot to order the tires. Thats my cue after 3 services and 3 issues that this dealership is not for me. After talking to many people about Reislman service department. I would have to suggest that maybe there is some dishonesty about the good reviews they have posted. (Good Luck on your next service.) More
by jimmy kight
July 04, 2025
Awesome customer service in service department from start to finish. Heidi was fantastic! So thankful for this, our second visit to a Ford dealership service department. Both exeriences were teriffic! Thank to finish. Heidi was fantastic! So thankful for this, our second visit to a Ford dealership service department. Both exeriences were teriffic! Thank you! More
by blj34_37146
July 02, 2025
Everyone was pleasant to work with, courteous and mindful. Things went fairly smoothly, which I was part of things being complicated due to my acct being frozen. But all went well and now I'm the mindful. Things went fairly smoothly, which I was part of things being complicated due to my acct being frozen. But all went well and now I'm the proud owner of a 2025 Ford f150. More
by Cher M
Employees Worked With
June 23, 2025
Got a good a used car sales guy was nice wasn't pushy very happy with the car I got with no issues very happy with the car I got with no issues More
by vtim108
Employees Worked With
June 20, 2025
This was my first time in for service since my purchase in Dec 2024 and found the staff friendly, welcoming and quick to get my truck back to me done to my satisfaction in Dec 2024 and found the staff friendly, welcoming and quick to get my truck back to me done to my satisfaction More
by bob2001safari
Employees Worked With
June 20, 2025
You don’t do what the customer requests! Always trying to sell me something, you recommend something then when customer asks for it you can’t follow thru! You lost my business! Always trying to sell me something, you recommend something then when customer asks for it you can’t follow thru! You lost my business! More
by Robert.brown
Employees Worked With
Daniel
June 19, 2025
Was very easy experience was taken in st appointed time was very efficient an quick Was very friendly staff was very efficient an quick Was very friendly staff More
by Loganrl53
Employees Worked With
Other Employees :
April was my service manager very efficient an helpful
