9 Ford Dealers near 37055near 37055

Everyone was so helpful from the receptionist, salesman, - Jmills3439

Everyone was so helpful from the receptionist, salesman, supporting salesmen, sales manager, financial team and the support staff that helped us with the initial new purchase tutorial. Everyone made the experience so effortless.

Good dealer to work with. - ajavena

Good dealer to work with. Michael Arnold is very thorough. Gave me a good deal and delivered my vehicle. Followed through to get an issue from Ford corrected. Please do business with Michael and this dealership!

I have bought several vehicles from Ford of Columbia. - deborahdinoia

I have bought several vehicles from Ford of Columbia. They are professional but still treat you like family. Ashley and Adam always give exceptional customer service! Great deal, great people!!

There was a problem with the release mechanism on my fuel - rebissell

There was a problem with the release mechanism on my fuel cap, and the tech people discovered how to fix it, and we were able to go on our vacation without any problem.

Mid-Tenn Ford is by far the best dealership in Tennesee.... - greg lenox

Mid-Tenn Ford is by far the best dealership in Tennesee. They always go above and beyond what is required to be 5 stars in service, the body shop and when you buy a vehicle! Do yourself a favour and go see Mid-Tenn Ford for all your vehicle needs!

My experience with Wyatt Ford of Nashville's Service - Mr. Thomas

My experience with Wyatt Ford of Nashville's Service Department has been extremely disappointing and frustrating. Initially, I was told that certain service fees would be applied toward the cost of repairs. I have text message documentation confirming this agreement; however, when it came time to honor that commitment, the dealership denied it. This lack of transparency immediately raised concerns about the integrity of the service process. Communication throughout the repair process was also unacceptable. I received no proactive updates regarding the status of my vehicle and was forced to repeatedly contact the service department myself to obtain information. Additionally, the dealership's service app proved to be unreliable, as it never reflected that my vehicle was ready for pickup—even after I had already retrieved it. To make matters worse, after the initial service was completed, my vehicle developed additional issues that were not present beforehand. My sunroof no longer operated properly, and water began collecting on the front passenger side. When I reported these concerns, I was asked to bring the vehicle back and was assured that I would not be charged. However, after dropping off the vehicle, I was informed the following day that I would be charged two separate diagnostic fees of $250 each. This directly contradicted what I had been told. When I called to discuss the matter and requested to speak with the Service Manager, Sidney never came to the phone. Instead, I was told that she would return my call, which further added to my frustration and reinforced the ongoing communication issues. At no point during this experience did I feel valued as a customer. Instead, I felt misled, overcharged, and ignored. The combination of broken promises, poor communication, lack of accountability, and the emergence of additional vehicle issues has left me with little confidence in the service department's competence and customer care. This has been one of the worst service experiences I have encountered. As a result, I have decided to retrieve my vehicle and take my business elsewhere. I cannot recommend Wyatt Ford of Nashville's service department to others based on my experience.

I hd my car in roughly 4 months ago for losing - dmcd3055

I hd my car in roughly 4 months ago for losing acceleration. I was promised it would never happen again and if it did it was covered under warrantee. I lost excleration and the wrench came on and then the engine warning light. I immediately contacted the service team and was assured it would be handled. A week went by t=with no effort to contact me or give any sort of update. I finally called and to say the least I raised my voice over the lack of service. Promised it back COM monday. They delivered as promised but charged me 2k saying that a radiator hose had leaked on a sensor and once the fluid evaperated off the system reset. The games that are played to avoid keeping the promise I was given by Jason. Mike was absent in the responsibility to keep the customer informed. So here I am on the road and its happening again in less than a week. Not sure that I would trust them to boil a pot of water!! Adding insult to injury they charge you 3% if you use your credit card.

Everyone was friendly and helpful. - Mickey.phipps48

Everyone was friendly and helpful. Good selection of vehicles and salesman did a nice job.

We went in to buy a new 2013 Ford Fusion. The sales lady... - David&Maria

We went in to buy a new 2013 Ford Fusion. The sales lady would not answer our questions regarding trade in value but keep trying to run our credit. When I told her I wanted to know what our trade was worth before we were doing anything else she brought another guy out. I assume he was the sales manager. He would not give us any straight answers either. They wanted to run our credit in order to finish the deal. Eventually they did say we were upside down in our trade which we already knew. I responded with we do not have a deal until you tell me how much negative equity we have. He said we did not sell you that car. You were the ones stupid enough to buy it. They were both rude and arrogant to us. We ended up going to another dealer who gave us a very fair trade in value and helped us buy our new 2013 Ford Fusion.