Reliable Buick GMC Cadillac

Great service prompt, great customer service professional thanks to Elvis and the rest of the service team thanks to Elvis and the rest of the service team More

George went above and beyond for my truck needs! He never stopped trying to get me what I wanted and to make a deal. He even texted with me in his off hours as well. I honestly went back to Relia He never stopped trying to get me what I wanted and to make a deal. He even texted with me in his off hours as well. I honestly went back to Reliable GMC because of him because he earned the sale and my business!!! Cheers to you George on a job amazingly done! I forgot the Finance guy in the back but he was a nice and fun guy as well. I need laughter and jokes in my life and they all held their own with me. :) More

Not the dealership I purchased my vehicle from. I ordered a trailer hitch to be delivered to and installed by this dealer. I also ordered the plastic cowl that fills in the bumper gaps nicely. Here I ordered a trailer hitch to be delivered to and installed by this dealer. I also ordered the plastic cowl that fills in the bumper gaps nicely. Here's where I made my mistake. I paid for the hitch to be installed when I purchased both parts, but not the cowl. I get a call from my very nice service advisor and I'm told the mechanic is having some trouble installing this cowl and wanted to let me know there's going to be an extra charge because of it. I was informed the shop rate is $250 per hour and the technician had already put in over an hour. I was told that I would not encounter the full price that likely my charge would be around $120. I said I could live with it but I wasn't happy as the part is oem and only a $35 part, with the online option of it installed for an additional $30. I was told they can not honor that price, but not to worry, I wouldn't be paying full price. $127 later I was on my way. I can not recommend this location for reasonable service pricing. More

The service department has always been outstanding. Ken our service writer is outstanding. That includes all of the staff in the dealership. We have going there for a very long time and they always mak Ken our service writer is outstanding. That includes all of the staff in the dealership. We have going there for a very long time and they always make us feel at home and welcome. More

As usual, excellent service. Art took me in immediately to solve my coolant problem. Excellent dealership , overall Art took me in immediately to solve my coolant problem. Excellent dealership , overall More

Ryan Martin and his sales team rock! Everything went very smooth and was very satisfied with our truck purchase. The detail team lead by Kenny also did a great job with bumper coating a Everything went very smooth and was very satisfied with our truck purchase. The detail team lead by Kenny also did a great job with bumper coating and ceramicoat finish. More

Great service and very satisfied. Everyone has a friendly personality and easy to work with. Everyone has a friendly personality and easy to work with. More

Jeff, my service rep, was very cordial and professional, no complaints about any persons there, - that was a good experience. My concern is the labor cost me $1,180 and nowhere can I find how many hours of no complaints about any persons there, - that was a good experience. My concern is the labor cost me $1,180 and nowhere can I find how many hours of labor were involved for any of the items that were addressed. There is nothing showing x-number of hours X the hourly rate for any component of work done. I have no idea of what you charged me per hour, but I think it was around $78/hr. That equates to 15 hours of work and I think about half-to-two thirds that amount of time is more accurate. Also, I needed a new plastic part for my driver's arm rest support; $940 for parts and labor, how can that be? I opted not to fix that item and I'll find a different means of addressing it. More

Excellent Service, reasonable and friendly service clerk. Waited and time was reasonable. My go to place for work on my Buick. Waited and time was reasonable. My go to place for work on my Buick. More

Everyone at your dealership have always treated me like I’m part of the family. I’m part of the family. More