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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,503 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,503 reviews

October 13, 2024

Extremely courteous very satisfied with the way I was treated. Did very good work in a timely manner More

by RUSTY0051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks, Rusty! We're thrilled to hear you had such a positive experience with our team. Providing excellent service and quality work is our top priority, and your feedback means a lot to us. Looking forward to serving you again!

October 13, 2024

Mr. Oliver made the buying process super easy. He was very helpful and easy to work with. More

by JOPALOMINO3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks for the great feedback! We're thrilled to hear that Mr. Oliver made your buying experience smooth and enjoyable. Your satisfaction is important to us, and we appreciate you sharing your thoughts!

October 13, 2024

The staff was friendly and met my needs and I left satisfied. I was impressed More

by sarahmsalas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McLamb
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October 13, 2024

Not having good communication with the customer. Or looking into the service maintenance information before hand. And after the service was completed charging the customer a fee of 72.00 and having More

by angelucero3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand how important clear communication is regarding service and fees, and we sincerely regret that this was not your experience. We aim to provide transparent information about maintenance packages and charges, and it’s clear we fell short in this instance. To address your concerns directly, we invite you to contact Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com. Additionally, please reach out to Cory Reeves, our Service Director, at 505-338-5932 or creeves@vtaig.com.

October 12, 2024

Took my truck in to get fixed and pick it up payed over $600.00 hundred dollars for it not to be fix. They charged over $450.00 to look at my truck for a $50 part to change out and didn't even fix my truck More

by Raymund Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be to invest time and money into repairs, only to feel unsatisfied with the outcome. Our goal is to provide reliable service, and it's concerning to hear that we fell short in your case. We would appreciate the opportunity to address your concerns directly. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further. You can also reach out to Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. We are here to help resolve this matter and restore your confidence in our service.

October 12, 2024

the ceramic coating detail left my vehicle with micro scratch swirls all over my paint job. very inconvenient to have to go back and it still didn't get resolved. now it looks worse scratches are still More

by Bboekeloo914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

It’s disappointing to hear that the service did not meet your expectations and even made the situation worse. We truly value your feedback and want to ensure this is addressed properly. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further. Additionally, our Service Director, Cory Reeves, is also available at creeves@vtaig.com or 505-338-5932, and he will be happy to assist in resolving these concerns.

October 12, 2024

We had a positive experience purchasing or vehicle from Reliable. We received a callback promptly after submitting an inquiry. Reliable is responsive but not pushy. Our salesman, Benjamin Henry, was knowle More

by Steph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 12, 2024

It is a clean dealership. It is well laid out. You feel comfortable being there? Salesman are knowledgeable. More

by AARTBROWN1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Cardenas
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had a great experience at our dealership. Our team takes pride in providing a clean and welcoming atmosphere. Your feedback about our knowledgeable sales staff means a lot to us. We look forward to seeing you again!

October 12, 2024

After going into other Chevrolet dealers, I met Daniel Harnack, here at Reliable Chevrolet. He made the whole purchase process very easy and made me feel very confident with my purchase. I would definitel More

by Cesar Olivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DANIEL HARNACK
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

Cesar, we’re thrilled to hear about your positive experience with Daniel at Reliable Chevrolet! Thank you for recommending us. We're dedicated to making the car-buying process as seamless as possible, and your feedback means a lot to our team. Enjoy your new vehicle!

October 12, 2024

Pleasant service staff. Car finished ahead of scheduled time. All issues explained thoroughly and in an understandable manner. More

by MRENEE.HOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks for your fantastic feedback! We're thrilled to hear you had a positive experience with our team and that your car was ready ahead of schedule. Providing clear explanations is important to us. We look forward to serving you again!

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