Reliable Chevrolet

Sales Staff Sean Drobney, Chris Allgeyer. and Gary Smith all did an excellent job helping us with the purchase of our new Trax. I give them all 5 stars. Sean, Gar Sean Drobney, Chris Allgeyer. and Gary Smith all did an excellent job helping us with the purchase of our new Trax. I give them all 5 stars. Sean, Gary and Sean were very helpful arranging the for storage of our new car, and insuring the help we needed with tags. They very positive and helpful in every step of the purchase process. The reason for my four star rating above - has to do with the issues I have had getting tags for the car. The required paperwork was not sent in a timely manner to the DMV in Green Cove Springs, Florida, where my timber business is located, which required me to give the DMV my power of attorney just to get the paperwork started. I still do not have permanent tags. The woman in "the box" was only interested is selling us insurance and failed to listen to the requirements for prompt processing of tags in Florida. Additionally we were exhausted by travel from Mexico that morning and when we entered "the box" and at no time did the woman doing the financial processing offer us a moment to eat something. The box in short - was a negative, inefficient experience. Robert and Bonnie Moore More

Great service Rich always takes care of our cars. He is friendly and efficient. He doesn't try to sell us something that we don't need. Rich always takes care of our cars. He is friendly and efficient. He doesn't try to sell us something that we don't need. More

2017 Nissan Titan My husband and I purchased a 2017 Nissan Titan at Reliable Chevrolet from Rick Wickens. He was awesome and very helpful and gave us a great deal! My husband and I purchased a 2017 Nissan Titan at Reliable Chevrolet from Rick Wickens. He was awesome and very helpful and gave us a great deal! More

2016 GMC Truck I purchased a 2016 GMC Truck from Richard Wickens at Reliable Chevrolet. Him and Joe Watts did an awesome Job of helping me get a an awesome truck. I purchased a 2016 GMC Truck from Richard Wickens at Reliable Chevrolet. Him and Joe Watts did an awesome Job of helping me get a an awesome truck. Thanks Guys. More

Chevy Colorado Rudy did a great job getting me into my new truck. He put me in the vehicle that I wanted. Great Experience! I highly recommend Reliable. Rudy did a great job getting me into my new truck. He put me in the vehicle that I wanted. Great Experience! I highly recommend Reliable. More

Dropped the ball too many times Back in May I took 2017 Camaro in to have some warranty items fixed/replaced. I pulled into the service bay and was asked what the issue was. I explai Back in May I took 2017 Camaro in to have some warranty items fixed/replaced. I pulled into the service bay and was asked what the issue was. I explained my two warranty items to the individual. Immediately I was told to go to the dealerships body shop. This was not an issue with the body. It was a minor seat issue and chrome on the door handle peeling. I dealt with the body shop department manager at the time who seemed rushed and not really wanting to help me. However he did take pictures with his personal cellphone, took all my information and gave me a story about it taking a month to get approval back from Gm on the warranty items. 2 months go by and no contact. I go back to the dealerships and a new manager had taken over. He had no records of me or my warranty on file. Luckily the secretary recognizes me from my previous visit. He apologized and said he would get me taken care of. Again this manager took pictures of my warranty items, took all my information and said he would be in contact with me when he heard back from GM. 2 more months go by not a word. Now I’m upset, this is twice I have been blown off by these so called professionals. Now I have a check engine light on that needs to be evaluated. This time I take it back to the service side. I’m helped by a man named Tony. I explained my last two dealing with the dealerships and how displeased I was with the services provided so far. I explained my previous issues and my new issue. He tried to look me up in the system and he could not find me, meaning neither one of the managers I dealt with added me to the system for my warranty. He explained to me he would take care of me but I had little faith. He kept in contact with me updating me on status and back order parts. Ultimately he was a man of his word and got me taken care of however it took me going through 2 managers and 3 visits before I dealt with a competent person. To me that is unacceptable. Thank you to Tony for his service and dedication to managing a bad customer experience and making the most of it. More