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Reliable Chevrolet
Albuquerque, NM
3,508 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,508 reviews
December 12, 2017
Excellent Customer Service Richard DiFino has always provided excellent customer service. He has always been very helpful and informative. He has also made sure my vehicle was r Richard DiFino has always provided excellent customer service. He has always been very helpful and informative. He has also made sure my vehicle was ready when promised. Great Job! More
by montoya2003
Employees Worked With
Richard Difino
Helpful December 11, 2017
Thankful Thank you so much rick wickens for helping us get into our new 2018 chevy equinox you are indeed one of a kind. I will definitely refer you to others. Thank you so much rick wickens for helping us get into our new 2018 chevy equinox you are indeed one of a kind. I will definitely refer you to others. More
by Shugar
Employees Worked With
Rick Wickens
December 08, 2017
Richard Defino is a total pro. Richard has my total trust. A gentleman and true car guy. Would recommend Reliable and Richard to anyone with service needs. Been going there for 10 Richard has my total trust. A gentleman and true car guy. Would recommend Reliable and Richard to anyone with service needs. Been going there for 10 years and counting. More
by jim
Employees Worked With
Richard Difino
December 07, 2017
Salesman Raul Olivas I recently purchased a new Chevrolet Spark from Reliable Chevrolet with a salesman by the name of Raul Olivas. I was very nervous prior to going to I recently purchased a new Chevrolet Spark from Reliable Chevrolet with a salesman by the name of Raul Olivas. I was very nervous prior to going to purchase this car. Raul Olivas was most sensitive and understanding of my apprehensions. He was very detailed about every aspect of this purchase. He was patient with my concerns and has continued to contact me to see that all parts of this new experience were met with my satisfaction. His patience with my ignorance was met with overwhelming and sincere care. More
by beva sanchez-padilla
Employees Worked With
Raul Olivas
December 04, 2017
Professional Service The dealership was great,there was no waiting we got a great deal on a used truck.Our salesman Richard Wickens was very helpful and understanding.I ga The dealership was great,there was no waiting we got a great deal on a used truck.Our salesman Richard Wickens was very helpful and understanding.I gave the dealership 5 stars and I would recommend this place to anyone. More
by Jcoonsis8
Employees Worked With
Richard Wickens
December 01, 2017
40,000 Mile Service Since I purchased my Certified Pre-Owned Chevrolet Sonic in March 2016 I've come to rely on the expert advise and care provided by Mr. Richard DiFino Since I purchased my Certified Pre-Owned Chevrolet Sonic in March 2016 I've come to rely on the expert advise and care provided by Mr. Richard DiFino. He's knowledgeable, professional and courteous. But even more important he listens to me. More
by Ijeoma N Brown
Employees Worked With
Richard Difino
November 30, 2017
New car sales Raul was excellent in helping my mother with her purchase. He took the time to make sure she was comfortable with the price and payments. He also went Raul was excellent in helping my mother with her purchase. He took the time to make sure she was comfortable with the price and payments. He also went above and beyond by carrying her bag and buying her breakfast. More
by Christina Vigil
Employees Worked With
Raul Olivas, Ernesto Velasquez
November 28, 2017
New truck purchase. We chose Reliable Chevrolet because their internet department promised to locate us a new truck. Which they did in short order. Next we were asked t We chose Reliable Chevrolet because their internet department promised to locate us a new truck. Which they did in short order. Next we were asked to bring our trade in for appraisal, a four hundred mile round trip for us. Our appointment was for 11:30 AM. Tuesday Nov. 7. It took until 3:30 PM to get the appraisal and sign a purchase intent form. A version of throwing your keys on the roof until you sign? This was a cash purchase, so waiting for credit approval did not apply. No copy of the purchase form was offered or supplied. Late Thursday Nov. 9 Reliable called, they had the truck and wanted to deliver on Saturday at 3PM. After going back and forth over the amount of the final check required we requested an e-mail copy of the purchase form we signed. Calling our Bank we found out a check was not possible until Monday because of the Vetern' s Day holiday. Contacting Reliable our delivery appointment was reset for Monday Nov. 13 at 11 AM. Monday, with check in hand, we repeat out 200 mile trip to Reliable to pick up our new truck. Arriving about fifteen minutes early we sit down to wait. After half an hour we are informed the truck is not ready, not even started, and our step bars were put on the wrong truck. Worse the responsible manager did not come in and our paperwork is lost. We frantically searched for the e-mail of our purchase agreement, to no avail. The F&I employee reconstructed the deal with our check and what information he could find. He completed our paperwork over the next hour and a half, record time. Now the proud owners of a truck still not ready. We waited another 30 minutes for the truck to be washed and then began the delivery process. After reviewing a few screens on the radio and setting up an account with On Star, we left about 3PM. I thought buying a new vehicle would be easy, fun, and exciting. I expected to be guided through the process by my sales person and the truck ready when promised. I had hoped for an introduction to the parts department and a chance to purchase additional accessories. We ordered them on line from home. More
by Truckfan
Employees Worked With
Amanda, Damian, Chris Aldrich
November 27, 2017
Exciting and easy experience Started the day "just looking" , and ended up finding just what we needed and a little more, a beautiful 2017 Chevrolet Silverado. Great staff helping Started the day "just looking" , and ended up finding just what we needed and a little more, a beautiful 2017 Chevrolet Silverado. Great staff helping us throught the process, big thanks to Raul Olivas who was very kind and patient with every question my husband could think of. Big thumbs up to having bilingual staff helped out a lot! Now we have the perfect vehicle for our needs. Thanks! More
by Melissa Dominguez
Employees Worked With
Raul Olivas
November 27, 2017
Rich Delfino Rich was very attentive and took care of all my needs. Rich was very friendly and has always been a great Service Advisor, and listens Rich was very attentive and took care of all my needs. Rich was very friendly and has always been a great Service Advisor, and listens More
by Verguenza
Employees Worked With
Richard Difino
