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Reliable Chevrolet - Service Center

Albuquerque, NM

4.3
272 Reviews

272 Reviews of Reliable Chevrolet - Service Center

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May 02, 2024

Easy to make an appointment, able to get my vehicle in, in a timely manner. The only issue is having to find transportation to and from the dealership and then back to the dealership when the vehicle is n More

by AMYJ1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of the service department workers that helped me
May 02, 2024

All around worthless. They were dismissive, condescending and did not help me get my truck back and running at all. I will never refer anyone to reliable. More

by Devon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia Charles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos and Greg in service were also worthless and rude.
May 03, 2024 -

Reliable Chevrolet responded

Devon, unfortunately our team was able to duplicate the issue your vehicle was experiencing as it was a Toyota vehicle which is why we recommended going to a Toyota dealer for further assistance. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 should you have further questions regarding your recent appointment.

May 02, 2024

My time is not their concern. Bill is written to protect them. Gave me back a dirty car. Coupons were useless. More

by JROCKWELL360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 03, 2024 -

Reliable Chevrolet responded

We'd like to opportunity to look into this. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience.

May 01, 2024

Friendly service advisor, knowledgeable regarding services. Informed me that a warranty technician would be performing oil change and tire rotation. More

by DONNALEE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaeden Bradley
May 01, 2024

I had my car towed a day before the appointment and they looked at it and fixed the problem the day it was towed More

by janessasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Barros
April 30, 2024

It took two days to get my car back. I was told it would be ready by 330. I called at 4:00 because nobody had called to let me know what was going on with my car. When I talked to some t More

by SANTANA8757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos
May 03, 2024 -

Reliable Chevrolet responded

We're happy to hear we were able to resolve this situation, should you have further questions or concerns... please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience.

April 30, 2024

Service writer was friendly and professional. My car was ready very quickly and the issue was resolved. They did leave a mess in the back, but I just gathered up the debris. I do wish they had wa More

by Chantelle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Apr 30, 2024 -

Reliable Chevrolet responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Customer service was excellent and very professional. I would definitely schedule here for service again More

by PETEMANES72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Reliable Chevrolet responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

It was quick and they were all helpful. I am joying my new truck.thank you More

by Elizabethselph0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ulibarri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Reliable Chevrolet responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

The services was good just getting the part took very look. The young man that took care of us was awesome. More

by lbibiano4551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Reliable Chevrolet responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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