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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,817 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,817 reviews

June 07, 2024

Highly Professional, straight to the point. Made the process much more easier than I expected. More

by elijah.saina40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that you found our team professional and that we could make the process easier for you. Your satisfaction is our priority, and we look forward to assisting you again in the future!

June 06, 2024

I've been going to Reliable fir service for 6 yrs. They keep changing the system. Very confusing for me, as an old person. More

by MSAMYCUTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for being a loyal customer for six years! We appreciate your feedback about the changes in our system. We understand that updates can be confusing, and we’re committed to making your experience as smooth as possible. If you ever have questions or need assistance, please don’t hesitate to reach out to our team. We’re here to help!

June 06, 2024

Meet with John. .very friendly & patient. Took awhile. My suggestion..get your client to start with needed documentations..etc & process take shorter time..just say More

by bg_gishey
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lehr
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that John was friendly and patient during your visit. We appreciate your suggestion about streamlining the process and will take it into consideration to improve the experience for our clients. Your insights help us serve you better, and we hope to provide an even more efficient experience during your next visit!

June 06, 2024

The service agents are very courteous, and keep customers abreast of the status of their vehicles being serviced. More

by JSR668592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your kind words! We’re glad to hear that our service agents are providing courteous and informative support. Keeping our customers updated on their vehicle status is a top priority for us. We appreciate your feedback and look forward to serving you again!

June 05, 2024

I picked up my vehicle after the service and found greasy handprints on the front fender, I was happy because the last time it was in for a recall the greasy prints were on the inside of the front window. More

by GBEENN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
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June 05, 2024

Experience was good but I did have 2 issues I did not like. First I arrived and my car was done and parked so I decided to look around the lot for a bit but no call like 45 minutes later, so I went to s More

by cldann1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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June 05, 2024

Explain and deliver what is needed in your vehicle with a good attitude. They also make sur that all conserns are heard. More

by jencinias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that our team was able to explain and deliver exactly what you needed for your vehicle while maintaining a good attitude. We strive to ensure that all concerns are heard and addressed, and it’s great to know that we met your expectations. If you have any more questions or need assistance in the future, please feel free to reach out!

June 05, 2024

I truly believe that service is about relationships. I had a great experience. I felt valued as a customer. Josh McCracken created an awesome experience for me. I was feeling discouraged and what he sai More

by dara.a.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McCracken
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Oct 31, 2024 -

Reliable Nissan responded

Thank you so much for your heartfelt review! We're thrilled to hear that Josh made such a positive impact on your experience. Building relationships with our customers is essential to us, and it’s wonderful to know that you felt valued and inspired. We're glad you chose us for your oil change and look forward to welcoming you back for your future services. Thank you for your trust in us!

June 05, 2024

Really nice and we’re super helpful. They knew exactly what they were doing. They were quick to make my next appointment More

by jg12121515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that our team was helpful and knowledgeable in assisting you. It's great to know that your next appointment was set up quickly as well. We look forward to seeing you again soon! If you need anything else in the meantime, just let us know.

June 05, 2024

Excellent customer service. Efficient and friendly service techs. Service was performed on time with attention to details. More

by CARRL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech not listed
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Oct 31, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're delighted to hear that you experienced excellent customer service and that our service techs provided efficient and friendly support. Attention to detail and timely service are our top priorities, and it’s great to know we met those expectations. We appreciate your feedback and look forward to serving you again in the future!

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