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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,968 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,968 reviews

June 27, 2024

This dealership is one of the best in ABQ. I highly recommend them for any car purchases, very professional and extremely helpful. More

by ALLAMERICANEAGLE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jul 04, 2024 -

Reliable Nissan responded

Thank you for the fantastic review! We at Reliable Nissan strive to provide the best possible experience for our customers, and hearing that we succeeded for you is truly rewarding.

June 27, 2024

The online appointment calendar did not sync to the computer calendar so my wait time was almost 3hrs. I have reported this to Reliable Nissan More

by JENE.EBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor I worked with is not listed
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June 27, 2024

I needed a diagnostic run on my truck. Made an appointment specifically for one only to find out when I got there that you don't do diagnostics on the weekend. Why would you schedule me fo More

by joshrosenquest
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Didn't work with anyone on this list
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June 27, 2024

I didn't have long to wait and very pleasant. Thank you very much for the consy More

by valeriekjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Jul 04, 2024 -

Reliable Nissan responded

Thank you for taking the time to leave us a review! We're thrilled to hear that your experience at Reliable Nissan was pleasant and efficient. We strive to make sure our customers are in and out as quickly as possible, while still providing exceptional service.

June 27, 2024

Excellent service! I never have to wait too long, at times they uber me home. Great complimentary drinks but suggest to add maybe some sodas. More

by Shan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon , Steve Vigil
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Jul 04, 2024 -

Reliable Nissan responded

Thank you so much for the fantastic review! We're thrilled to hear that you consistently experience excellent service with short wait times. We appreciate you mentioning our complimentary drinks, and that's a great suggestion to add some sodas to the selection. We'll definitely take that into consideration!

June 25, 2024

We worked with Janay and her approach was very kind when me and my family pulled into the dealership. She was very helpful when it came to finding my family a 8 seater vehicle. Gave us options and asked a l More

by nessa_neva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora , Sean Cordova
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're so happy to hear that Janay was able to assist you and your family in finding the perfect 8-seater vehicle. We appreciate her thoughtful approach and dedication to meeting your needs. If you have any further questions or need additional assistance, feel free to reach out!

June 24, 2024

The problems my new car has are completely dismissed by staff and I feel I deserve more respect than that More

by San
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh McCracken
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Jul 01, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We are truly sorry to hear that your concerns were not addressed to your satisfaction and that you felt disrespected during your visit. This is not the level of service we strive to provide. To address your concerns directly, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. We appreciate your feedback and hope to regain your trust in our services.

June 24, 2024

I don't know who Laura Myers is. Ramone and the Finance lady were kind and knowledgeable as well as accommodating. More

by rborde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Sanchez
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're so glad to hear that Ramon and our finance team were able to assist you with such great service. We appreciate your kind words and look forward to serving you again in the future!

June 23, 2024

Reliable Nissan is the only dealership I will buy from! Thank you for all your hard work. More

by DAVIDSISNEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 07, 2024 -

Reliable Nissan responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear that you’ve had such a positive experience with us. We look forward to continuing to serve you in the future!

June 23, 2024

Romano did an excellent job helping me with replacing my keys. Everyone was great!! Great job! More

by smkatner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mareno I think was his name??????
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Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Romano was able to assist you with replacing your keys and that everyone provided great service. We appreciate your feedback and look forward to helping you again in the future!

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