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Reliable Nissan
Albuquerque, NM
2,149 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 2,149 reviews
January 23, 2019
Worst Nissan dealer ever Took my 2016 Murano in for a recall on 1/17/2019. I asked if they would be able to provide a ride back to my home (8.9 miles from dealership) and was Took my 2016 Murano in for a recall on 1/17/2019. I asked if they would be able to provide a ride back to my home (8.9 miles from dealership) and was told yes. I sat in the waiting room for 3.5 hours while the service writer kept making me promises about a ride home. When my car was ready the driver side column had greasy hand prints all over it. The service writer apologized and offered a free detail. Since I was going out of town I told him I would schedule the work later. This morning I went to look up something in my manual and discovered all my manuals and service receipts were missing. I went back to the dealer and the service writer said they didn't take them out of the glove box. He then wanted me to pay for another set of manuals. I purchased my 2016 Murano from Newton Nissan in Gallatin, TN. I called Bill Newton and he told me he would send me a complete set of manuals at NO charge. Guess that is one reason Newton Nissan is the #1 Nissan Dealer in the USA and Reliable isn't. Sadly Reliable Nissan is the only Nissan dealer close to our home. When it is time for a new Nissan it certainly won't be purchased from Reliable Nissan. More
by jerrymccart
Employees Worked With
Jed Glaser
December 20, 2018
Non-disclosure of non-cancelable contract for service Dealership sold a service called "ZAKTEK" that is supposedly a paint protector. It is initially applied when the vehicle first arrives at the dealers Dealership sold a service called "ZAKTEK" that is supposedly a paint protector. It is initially applied when the vehicle first arrives at the dealership. During the closing process they sell you the continued service for 3 years. When I reviewed the document while the vehicle was in the shop for the 2nd time in less than 2 weeks (mileage on vehicle 160) I decided it wasn't worth the price ($1,198) so I requested that it be cancelled. I was then told it was non-cancellable even though I have yet to use the product. Shame on me for not noticing this sooner. Shame on the dealership for screwing their customers! More
by srehnberg
Employees Worked With
Lindsey Porter
November 22, 2018
Great Experience buying a new car! Ashley Ortiz was great to work with. She was patient and made it so stress free. I bought a brand new 2018 Nissan Rogue from her. I love this car. Whe Ashley Ortiz was great to work with. She was patient and made it so stress free. I bought a brand new 2018 Nissan Rogue from her. I love this car. When I had trouble with the “kick” motion to open hatch, she sent me a little “how to” video (just for me)! Now I call that customer service. More
by Lru123
Employees Worked With
Ashley Ortiz
October 10, 2018
#NeverMelloyAgain JR Josh is very to the point hard working and a GREAT sales associate. He worked hard to get and a car and something that I will be safe, comfortable and Josh is very to the point hard working and a GREAT sales associate. He worked hard to get and a car and something that I will be safe, comfortable and enjoy for year to come. Thank you Josh so MUCH! More
by Rachierach1542
Employees Worked With
Joshua Day
September 20, 2018
Paul Bateman is the reason I will never buy another NISSAN. Before encountering with him, i was fan of NISSAN for 20 yrs. He is xxx deplorable......no other word is the reason I will never buy another NISSAN. Before encountering with him, i was fan of NISSAN for 20 yrs. He is xxx deplorable......no other words can describe him. More
by sam
August 31, 2018
I will buy another car from Chris Michael Christopher Michael is the absolute BEST salesman I have EVER dealt with, and I look forward to another purchase from Chris!! He made things perfect. Christopher Michael is the absolute BEST salesman I have EVER dealt with, and I look forward to another purchase from Chris!! He made things perfect. More
by Elmee
Employees Worked With
Chris Michael
August 31, 2018
great bussiness chris michael was great to work with very professional got me a great deal on a starter car for my son i would and will recomend this man in the futur chris michael was great to work with very professional got me a great deal on a starter car for my son i would and will recomend this man in the future thank you Reliable nissan More
by dantheman
Employees Worked With
Chris Michael
August 31, 2018
My experience was great My experience buying from Christopher Michael was great. I would purchase another car from Reliable Nissan in the future and I will be having all serv My experience buying from Christopher Michael was great. I would purchase another car from Reliable Nissan in the future and I will be having all services done there as well. More
by Thrasht
Employees Worked With
Chris Michael
August 31, 2018
great service Chris was very good about finding the car we are looking for. i will be looking foward to working with him in the future for my purchase. Chris was very good about finding the car we are looking for. i will be looking foward to working with him in the future for my purchase. More
by Phil4567
Employees Worked With
Chris Michael
August 03, 2018
Great Experience! I recently bought a 2018 Nissan Maxima from Sam Asmerom at Reliable Nissan and it was one of the best experiences I've had! I highly reccommend Sam as I recently bought a 2018 Nissan Maxima from Sam Asmerom at Reliable Nissan and it was one of the best experiences I've had! I highly reccommend Sam as a salesman! More
by JYellow
Employees Worked With
Sam Asmerom
