Reliable Nissan

Recently, me and my fiance purchased a new vehicle. We have had previous experience with Nadine so we opted to work with just her on our new car purchase. Nadine was 100% positive and she treated us with have had previous experience with Nadine so we opted to work with just her on our new car purchase. Nadine was 100% positive and she treated us with respect and kindness during the entire purchase. She was also very accommodating to our two kids by getting them paper and markers to draw on to keep them busy while we were both able to shop and talk business. She was very professional during the entire process. We told her what we could afford and what we had down and she showed us vehicles exactly within our price range. She didn't try to deviate at all from our goals or try to sell us something that we didn't need. The car is in excellent condition and we are very happy. More

I was very cautious about being talked in to buying a car that I didn't like but Malick helped me get the perfect car. that I didn't like but Malick helped me get the perfect car. More

This is the second vehicle I have purchased from Reliable Nissan. My first was a Cube and now a pretty white Sentra I call Lilly :-) I would recommend these guys to anyone as they always treat me with profes Nissan. My first was a Cube and now a pretty white Sentra I call Lilly :-) I would recommend these guys to anyone as they always treat me with professionalism and the transaction was smooth and efficient! More

Great customer service! I felt welcome and not pressured into buying! Which made me want to do business with her! She is a warm welcoming individual. I will defiantly tell my friends to go see her for futu into buying! Which made me want to do business with her! She is a warm welcoming individual. I will defiantly tell my friends to go see her for future car purchases. And thank you josh for looking at my Nissan xterra and telling what I need to do to keep my car maintained ! More

Nadine was very helpful and really knew what she was talking about. She helped my mom and I pick out a car that we really liked and that we could afford. She was very friendly and might i add super pret talking about. She helped my mom and I pick out a car that we really liked and that we could afford. She was very friendly and might i add super pretty. I also get free car washes because i bought from her. I had a great experience while buying a car from her and i definitely recommend requesting her on your visit. :) More

Nissan Quest 1996 / 1997 - wholly maintained by Reliable Nissan - 103.000 odd miles I put in this vehicle for programmed service at the above dealership in the fall of 2000, and it has been maintained th Nissan - 103.000 odd miles I put in this vehicle for programmed service at the above dealership in the fall of 2000, and it has been maintained there as per the book, plus the eventual odds and ends of the vicissitudes of life in the traffic lane, ever since. The dealership and I had decided that this vehicle was going to produce 150.000 miles effortlessly, and entered into a very satisfactory doctor/patient relationship, replacing a pump here, switches there, and the odds and ends that plumb wore out in short repetitive local circulation. Then, last month, disaster struck, gears would no longer shift (on an automatic column shifter) and it was determined that the shifter's parking release hinge was bent and stuck. We also determined that that part was not only not manufactured anymore but unfindable. This is were the maintenance department shot into gear (no pun intended), scrounging around Nissan dealers, Ford dealers (the Mercury Villager has the same part), hunting through the "secondary part market" even. . . . not only showing imagination and determination, but keeping me informed all the time. Finally - after some 10 days of effort - a part was tracked down in California ! Bought, shipped, and installed, some other work (which, smartly was delayed until we found out if the vehicle would ever drive again) and, to everybody's visible relief, the Quest was back on the road to her promised 150.000 miles. What I am really concerned to convey to you is the quality of service that I received at the hands of Reliable's Service Department, and especially from your Justin Vann and Steve Wojcik who really went way beyond and above with a great attitude. Obviously I will go overboard to recommend Nissan - and Reliable Nissan - to all and sundry. adolf arnold More

From sales, finance and service - Top notch! I would recommend Reliable Nissan to all my friends. Thank you for being such a great team. Not all of the employees that I dealt are listed above. I sele recommend Reliable Nissan to all my friends. Thank you for being such a great team. Not all of the employees that I dealt are listed above. I selected two that I did work with, but there are others. More

I've been taking my Nissan Xterra to Jack Key Nissan in Las Cruces, NM since I bought the vehicle. I recently moved to Rio Rancho NM and was looking for a dealership to take care of my vehicle just like J Las Cruces, NM since I bought the vehicle. I recently moved to Rio Rancho NM and was looking for a dealership to take care of my vehicle just like Jack Key. After 160k miles, I have not had one major issue with the vehicle. The most work I have done on the vehicle was my 100k mile maintenance. I took my vehicle in for a routine oil change and tire rotation since there were zero issues with the vehivle since my last appointment at Jack Key Las Cruces three months ago. I decided to take my vehicle to Reliable Nissan in Albuquerque NM and what a joke. I go in for a routine oil change with no other issues with the vehicle and now I am told I need $4, 000 in repairs! I've had no prior issues with the veicle until I took my vehicle to Reliable Nissan. After taking my vehicle back from Reliable Nissan, I started having major issues with my vehicle. Heater not working, engine light on, power steering going out, and smoke coming from the radiator. Mind you, these issues were never happening before I took my vehicle to Reliable Nissan and the instant I get my vehcile back, the issues Reliable Nissan say I need to repair "magically" appear. Was this pure chance? Was this intentional sabatoge by Reliable Nissan to get more business? After 12 years of taking my Nissan Xterra to Jack Key Nissan in Las Cruces with 0 miles, I've had 0 issues. I take my vehicle once (1 time) to Reliable Nissan Albuquerque NM and I get a $4, 000 recommended repairs driving out (mind you I had 0 issues 3 months ago). I also had 0 issues before I took my vehicle into the service shop on Friday and now; I habe so many issues that it seems highly unlikely that the issues just magically appear. I will never go to Reliable Nissan amd I highly recommend everyone in the Albuquerque area to not take their vehicle into their service department. They make your highly dependable not reliable. I am sure others have had the same experience but unaware how to get their issues heard. Therefore, those who read this please pass this on to those with Nissan vehicles or any of their other vehicles they service. I will keep passing on my experience to everyone in Albuquerque because I feel Nissan Reliable is fleecing their patrons. More

I was sold a wonderful car that I truly wanted. Within 30 days I was informed That my employer took too long returning employer verification to the bank so The original loan offer had expired. "My employer" days I was informed That my employer took too long returning employer verification to the bank so The original loan offer had expired. "My employer" brought me into the office the Day they got the verification and sent it back the same day so I know that was a lie. After much stress, I decided to return the vehicle. I was told that I would be given my $1000 down payment back as it wasn't my fault the vehicle was being returned. I was told that 500 Would be in a check and 500 would be on card. When the money hadn't returned to my Card within two business days I called the dealership. I was told they had problems with The credit card machine so they would re-run the credit. The next day the original Credit went through and the dealer immediately took it back. After trying to speak with a manager a Women came out and attempted to tell me that I was wrong. She brought out paperwork that showed the refunds and argued with me. At one point she basically told me that "I had the car or 30 days basically rent free" so why was I complaining. This entire experience was not without problems. The lien holder on my trade never get paid through Micheal Clow had told me that they had sent them a check the week before I was told that the loan was expired. Now I have a hit to my credit for being 30 days past due and I'm behind one month. Through this entire ordeal I have not gotten an apology from management and I have had to come Into the dealership more than five times to get this mess handled. More