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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,002 Reviews

1,002 Reviews of Reliable Nissan - Service Center

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June 12, 2025

One of my big complaints is that they frequently call me by my husband's name. Even though I have asked them to correct it in the system multiple times. When I went this time I was therefore an oil change f More

by TUTE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

The staff is always super friendly and helpful. Though the wait time is quite long for an oil change I know my car is in good hands. More

by schellsarah11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Everyone is so friendly and willing to patiently. answer any questions or concerns. Dylan ans Shawn took the time to go over the addional maintance isuues. I really appreciated how thoughtful tbey b More

by ec82159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Valdez gets 5 stars also
June 11, 2025

Fast friendly and always ready to help ,they are clean and never pass on gratitude More

by NUTSKNOTS803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Mcclurg
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

I’ve had a few Nissan vehicles in the past and many services done at the Nissan Dealership in Albuquerque, when I moved to Rio Rancho and went to Reliable off of Coors, I met the most nicest people in More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

They were good except for communication early on but then Nick called to apologize and was able to get car fixed fast. More

by BBOLL
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 11, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear that Nick was able to resolve the issue and get your car fixed quickly. We appreciate your understanding and will work on improving our communication. Your support means a lot to us!

June 08, 2025

I had a very good experience at dealership as always. Whole staff is courteous and always willing to help. More

by Patelchirag11277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience and found our staff helpful and courteous. Your feedback motivates us to keep providing excellent service!

June 07, 2025

Service has always been good. We haven't had any problems in having our vehicles serviced, and if we did have issues, the dealership was quick to resolve those issues. More

by bsiowdeuts
Recommend Dealer
Yes
Employees Worked With
Marissa Ruiz, Marissa Ruiz
Jun 09, 2025 -

Reliable Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that you've consistently had a great experience with our service team. Your satisfaction is our priority, and we’re always here to ensure your vehicle stays in top shape. We appreciate your trust in us!

June 07, 2025

Great service, will be back again! The staff (Nick Anaya) was very nice and kept me informed about what needed to be completed on my car which I really appreciated. More

by SGCONNECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Nick provided great service and kept you informed. We look forward to welcoming you back for your next visit!

June 07, 2025

Raymond always has amazing customer service very professional and gets the job done thanks Raymond for all your help ....seems like the service department has gotten way better but Raymond has alwa More

by ELIZABETHQUINN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Reliable Nissan responded

Thank you for your fantastic feedback, Elizabeth! We're thrilled to hear about your positive experience with Raymond and the improvements in our service department. Our team strives for excellence, and it's great to know we're meeting your expectations. We appreciate your support!

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