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Reliable Nissan - Service Center

Albuquerque, NM

4.1
943 Reviews
Call Service Center (505) 715-5905

943 Reviews of Reliable Nissan - Service Center

Sort by
May 08, 2025

It's was good. The dealership is very clean. The wait was a little longer than expected. More

by VALDEZGRAYCE
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
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May 09, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad you enjoyed the cleanliness of our dealership. We appreciate your patience during the wait and are always looking for ways to improve the experience. Hope to see you again soon!

May 08, 2025

Amazing! First, it took a while but later Jullian was at computer figuring out prices, then everything started moving fast. And we were approved. Then we were More

by edwardestorga
Recommend Dealer
Yes
Employees Worked With
Derek, Jullian and Tiara at finance.
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May 12, 2025 -

Reliable Nissan responded

Edward, we're thrilled to hear about your positive experience! It's great to know that Jullian and Tiara provided you with excellent support. Your feedback motivates us to keep delivering outstanding service. Thanks for taking the time to share!

May 07, 2025

I was greeted immediately and politely. my work was done quickly and I waited in a nice quiet lounge. I appreciate that you were able to get me in within a week and you keep all the records More

by MARTATODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drago Calix
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May 08, 2025 -

Reliable Nissan responded

Thank you for the wonderful feedback! We're so glad to hear that you had a positive experience with us. It's great to know that you felt welcomed and appreciated the quick service in a comfortable lounge. We strive to build trust with our customers, and we're happy to hear that you feel confident in the work we do and our honesty about your vehicle. We truly appreciate your continued trust and look forward to helping you with your car's needs in the future. Thanks again for your kind words!

May 07, 2025

I’ve been a customer of RELIABLE NISSAN since 2008. They have taken care of all my vehicles. I have no problems or complaints. Everybody is professional and is very polite to you. Thank you for all More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Reliable Nissan responded

Thank you so much for your incredible loyalty to Reliable Nissan since 2008! We’re thrilled to hear that you’ve had nothing but positive experiences with us over the years. Our team takes great pride in providing professional and polite service, and it’s wonderful to know that’s been reflected in your visits. We really appreciate your continued trust, and we’ll do our best to keep up the good work. Thank you again, and we look forward to serving you for many more years to come!

May 06, 2025

Very misleading in what needed to be done, not enough information given to warranty company. So had to pay out of pocket. After spending 8k you'd think my truck would've been washed. I kept having to rem More

by LDEAN21972
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
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May 07, 2025 -

Reliable Nissan responded

We understand how important clear communication and thorough follow-through are—especially when it comes to major repairs and warranty coordination. It’s concerning to hear that your experience didn’t meet expectations, and we appreciate you pointing out the areas where you felt things fell short, including the communication with our team and the final presentation of your vehicle. We’d really like the opportunity to look into this further and address any remaining concerns you have. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 05, 2025

The work was good but the fact I was charged a surcharge for using a credit card is unacceptable. I'm considering not returning to this dealer for further service. More

by RB1942171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad you liked the work, but we understand your frustration about the surcharge. We’re always looking to improve our services and appreciate your input. We hope to see you again soon and provide a better experience!

May 04, 2025

Got the job done They were friendly and apologetic for being short handed in the tech dept More

by Nelson.denisek
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
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May 05, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear our team made a positive impression, even during a busy time. Your understanding means a lot to us, and we appreciate your support!https://www.dealerrater.com/dp/30370/reviews/29989724#

May 03, 2025

Ramon tries his best to address the issues presented and make good on promises given. More

by lisamata100309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
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May 05, 2025 -

Reliable Nissan responded

We're glad to hear that Ramon was able to assist you with your concerns in such a respectful and professional manner. He truly strives to understand and address any issues, and it's great to know his efforts made a positive impact. If there's anything else you'd like to discuss or if you have any further questions, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 03, 2025

Ramon tries very hard to correct and make good on all issues. He is very polite and respectful and tries to understand the issues presented. More

by lisamata100309
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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May 03, 2025

Great service. I appreciate being kept up to date on the progress of the repair. Thank you More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Steve! We're thrilled to hear you appreciated the updates during your repair. Our team works hard to ensure great service, and your recognition means a lot to us. Looking forward to serving you again!

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