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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,022 Reviews
Call Service Center (505) 715-5905

1,022 Reviews of Reliable Nissan - Service Center

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August 11, 2024

Everyone there is very nice and courteous. I love the coffee! I wished they would have vacuumed my floor boards. More

by micasa2casa29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're happy to hear that you enjoyed the coffee and had a positive experience with our team. We apologize for missing the vacuuming of your floorboards and will make sure to pay closer attention to that detail in the future. We appreciate your feedback and look forward to serving you again!

August 10, 2024

Isaac was a good help to me today. He was ready to help with a smile. More

by LMALONE961
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Sullivan, stephanie Ringgold
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're so glad to hear that Isaac was able to assist you with a positive attitude and a smile. We truly appreciate your kind words, and we’re happy you had a great experience. We look forward to serving you again in the future!

August 10, 2024

Art in parts department did an excellent job helping resolve my mom’s clockspring problem on her Nissan Frontier 2007. He sent us to the right people in service. Vehicle works fine now. More

by dachewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're so glad to hear that Art in the parts department was able to assist with your mom's clockspring issue and get everything resolved. We appreciate your kind words and are happy to know the vehicle is working great now. If you need anything else in the future, don't hesitate to reach out!

August 10, 2024

I have been trying to get my rogue fixed and still haven't got it done. I have to take time off because it is supposed to be there all day. There has been excuse after excuse. This last time the in More

by ERAMIREZ13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
August 10, 2024

Service was great and Cesar our sales man was awesome is arranging everything for us. More

by Nancy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that Cesar provided excellent service and made the process easy for you. We’ll be sure to pass along your kind words to him. We truly appreciate your business and look forward to assisting you again in the future!

August 09, 2024

I bought a 2020 and 2023 Nissan Frontier new and both had some form of electrical issues. Can you forward this information to upper management for feedback! More

by manuelterrazas68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Damian Perez
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for bringing this to our attention, and we apologize for the issues you've experienced with your Frontiers. We take these concerns seriously, and your feedback is valuable. We will ensure that your comments are forwarded to our management team for review. We appreciate your patience and your continued business!

August 09, 2024

Mark Chavez is AWESOME! He took care of my needs & exceeded my expectations. He definitely went above & beyond!! More

by RACOSTA19
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Chavez
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for the fantastic review! We're so glad to hear that Mark went above and beyond to meet your needs. We truly appreciate your feedback and are proud to have him on our team! We look forward to serving you again in the future!

August 09, 2024

Always a great experience when I bring my car in. Very communicative and prompt. They also have a great area to work while you wait. More

by Jess Spittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna is fantastic. As well as Josh (I think)
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for the kind words! We're so glad to hear that you always have a great experience with us. We strive to provide excellent communication and a comfortable waiting area for our customers. We look forward to assisting you again in the future!

August 06, 2024

We've had our vehicles oil changed there. We like that they clean your cars as well. Thank you for that! Jerry Sandoval More

by MORA_MAXINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for the kind words! We're so glad to hear that you appreciate the oil change service and the extra touch of having your car cleaned. It's our pleasure to make sure you have a great experience, and we look forward to serving you again in the future!

August 06, 2024

Great and polite service. Service took one hour. Was very pleased. Everyone I met that worked there were very friendly and had nice smiles on their faces. More

by jblexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Moya, Steve Vigil
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're so happy to hear that you had a positive experience with our team and that the service was quick and efficient. It’s great to know our staff made you feel welcome with their friendly and polite service. We truly appreciate your feedback and look forward to serving you again in the future!

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