Sophia Salazar
Sophia Salazar at Reliable Nissan

Sophia Salazar

Finance Manager

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.7
215 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

4.7

215 Reviews

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215 Reviews of Sophia Salazar

May 02, 2026

Dealership Rating
Employee Rating

The absolute worst experience I’ve ever had. If I can prevent anyone else from going through what I’ve experienced I WILL. I HAVE NOTHING POSITIVE TO SAY ABOUT Reliable Nissan!!? More

by altoncasaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2026

Reliable Nissan responded

We are disappointed to hear about your recent experience, as we strive to provide a professional and customer-focused environment for every guest. Feedback regarding overall customer experience is important to us and helps us evaluate how we can continue improving our communication and service. We would appreciate the opportunity to better understand your concerns and review your experience in more detail. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com for assistance.

April 28, 2026

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Employee Rating

I was kinda disappointed in Ken. He's a nice person, but I felt jacked around by his frequent "consultations" with management about how much he could give me for my trade in. I didn More

by dbaeren2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Sorensen, Kim Gutierrez

Apr 30, 2026

Reliable Nissan responded

Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback. I’m sorry to hear that parts of your visit felt frustrating, especially regarding the trade-in process, pricing, and feeling rushed. That’s not the experience we aim to provide, and your comments will be shared with our team so we can improve how we communicate and support our customers during the buying process. I’m glad to hear that Ms. Salazar in finance made a positive impression—she takes great pride in being transparent and helpful, and we’ll be sure to pass along your kind words. We’d really value the opportunity to earn your full confidence next time. If you’re still searching for a 2022 GMC 2500 Denali, we’d be happy to help you track one down and make the process as straightforward and pressure-free as possible. Please feel free to reach out to us directly anytime—we’d love another chance to assist you.

April 26, 2026

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Employee Rating

Abdul and his team are amazing! Made the experience of car shopping easy breezy! Amazing people!! More

by HEATWASHBURN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Kebe, Tiarre Villegas

Apr 29, 2026

Reliable Nissan responded

We are overjoyed to hear about your wonderful experience with Abdul and the team! It's fantastic to know that we were able to make your car shopping journey smooth and enjoyable. Your kind words about our people mean everything to us, and we're thrilled that you found the process easy and stress-free. We truly appreciate you taking the time to share your positive experience at Reliable Nissan!

April 18, 2026

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Employee Rating

Jessica was very friendly and helpful and she got me in the truck I been wanting. Thank you Jessica! More

by EMIZEN80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Esparza

Apr 23, 2026

Reliable Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that Jessica provided such a friendly and helpful experience and was able to get you into the truck you’ve been wanting. Congratulations on your new ride! We truly appreciate your support and look forward to assisting you again in the future. Enjoy your truck!

March 02, 2026

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Had service done at Reliable Nissan. No Hassle. Always a great experience. Love reliable Nissan More

by ktan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Reliable Nissan responded

Thank you so much for the amazing review! We truly appreciate you taking the time to share your experience with us at Reliable Nissan. Our team works hard to provide a smooth, no-hassle experience, and it means a lot to know we delivered that for you.

February 25, 2026

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Abdual and Gabe are amazing to work with and gave me an amzing experience at nissan And they make you feel like your part of the nissan family thank you both for helping me and my babies get in to someth More

by Mj1329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2026

Reliable Nissan responded

Thank you for the wonderful review! We're thrilled that Abdual and Gabe provided exceptional service and made you feel like part of the Nissan family. We're delighted we could help you and your children find reliable transportation. Thank you for choosing us!

February 17, 2026

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Employee Rating

I have never dealt with a more unprofessional dealership. Everyone passes the buck to someone else. No one is ever available for consult when you have an issue. I bought my new car from them that evening fou More

by medmiston3565
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 19, 2026

Reliable Nissan responded

We strive to provide professional, attentive support for every vehicle purchase and service visit. Our team works to address concerns thoroughly and ensure customers feel informed and supported. Feedback like this helps us review processes and reinforce accountability across all departments. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can connect directly.

February 06, 2026

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Employee Rating

We were very happy with the purchase of our new vehicle. Every one we dealt with were very nice. More

by dickie2330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiarre Villegas , Lizeth Torres

Feb 09, 2026

Reliable Nissan responded

We are ecstatic to hear about your wonderful experience with your new vehicle purchase. Your satisfaction with our team means everything to us, and we're delighted that everyone you worked with made such a positive impression. It's heartwarming to know that you felt well taken care of throughout the entire process. Thank you for choosing Reliable Nissan and for taking the time to share your experience with others.

January 09, 2026

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Employee Rating

Kim and Nicki were great and made my truck buying an experience a pleasure. I will definitely use this dealership again my next purchase and in my servicing of my vehicle. And also answered all questio More

by VWCADDY1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2026

Reliable Nissan responded

We are grateful that your truck purchasing journey was such a positive experience with our team. It's wonderful to hear that Kim and Nicki made the process enjoyable and took the time to thoroughly address all your questions and concerns throughout your visit. We truly value customers like you who appreciate our commitment to providing exceptional service. Thank you for choosing Reliable Nissan for your vehicle needs, and we look forward to serving you again for both future purchases and service appointments.

January 05, 2026

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Employee Rating

He's a good guy. You can just see that he cares about the customer. He did a great job at giving me an excellent deal on a wonderful car as well as cared more about m More

by Angelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Bateman, Gabriel Moya, Ramon Mendoza, Jesse Flores, Brandon Adrian , David Barrera, Christopher Gonzales, Daniel Guereque, Dylan Iuculano

Jan 07, 2026

Reliable Nissan responded

We are thrilled to hear about your positive experience with us, Angelo! It's wonderful to know that you felt genuinely cared for throughout the process. We're pleased that you received an outstanding deal on your new vehicle and that our team took the time to thoughtfully discuss all aspects of your trade-in decision. Your satisfaction means everything to us, and we're grateful that you chose Reliable Nissan for your automotive needs. We look forward to serving you again in the future!

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