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Reliable Nissan - Service Center

Albuquerque, NM

4.1
997 Reviews
Call Service Center (505) 715-5905

997 Reviews of Reliable Nissan - Service Center

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May 08, 2024

Very nice customer service and very helpful, I felt comfortable and confident with the workers 👍 More

by breannavigil070204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil, Scott Rodriguez
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May 08, 2024

It was easy to get to and had a comfortable waiting area. They got done earlier than stated. More

by MNELSON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
May 06, 2024

Please be more honest as to how long it takes to service the vehicle. What was suppose to be 1 to 2 hours took 3 1/2 hours. More

by DARLENEAERB505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
May 09, 2024 -

Reliable Nissan responded

Darlene, we appreciate your patience and apologize for any miscommunication with our team. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

May 03, 2024

The service advisor was very courteous and helpful. He took time to listen to my concerns about my vehicle concerns and made sure that they would be checked out properly. He also made recommendations a More

by Medprd@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
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May 03, 2024

Manny, Rick and Josh in the service and management departments were super helpful highly recommend going to them. Very professional and knowledgeable people! More

by Autumn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Garcia
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May 03, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

May 03, 2024

I have been very happy with my experiences at the dealership from sales to service More

by STACEYTHOMPSON833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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May 03, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

May 02, 2024

Rick was amazing. Very informative and accommodating. I needed a ride to an appointment and he went above and beyond to help me get there on time. More

by TBOBRWSKI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Pedroncelli
Report | Print
May 03, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.

May 01, 2024

Service was great and done on time keep up the good work thank for your service More

by ijquidet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024

Every time I take my vehicle into the shop they tell me nothing is wrong with my vehicle or cannot duplicate the problem and they have my vehicle all day but when we leave the problem is still there. More

by MYNEEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Bodie, Steve Vigil
Report | Print
May 03, 2024 -

Reliable Nissan responded

We’d like to go over our findings with you but unfortunately we cannot identify you in our system by screen name to reach out directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

May 01, 2024

Have taken vehicle to fix same issue 3 times. Problem still not resolved. Under warranty. More

by DEEANDRA.LUJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Report | Print
May 03, 2024 -

Reliable Nissan responded

We’d like to look into your concerns further and gather more information. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss this further.

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