Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,242 Reviews
Call Service Center (505) 715-5905

1,242 Reviews of Reliable Nissan - Service Center

Sort by
June 15, 2024

The service department did a good job after figuring out what needed to be fixed. More

by NYTROB22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Report | Print
Jun 19, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We appreciate you acknowledging that the service department was ultimately able to fix your vehicle. If you have any questions or concerns, please reach out to us!

June 15, 2024

Everything seems to run smoothly It was easy to make an appointment. Work on the car was done quickly and I was notified about other work that had to be done. More

by danielkarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Report | Print
Jun 18, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that everything about your recent service visit went smoothly.

June 14, 2024

Very good customer Service, everyone’s very knowledgeable, everybody’s friendly and have a wonderful day at work More

by FARHADE2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hesslegrave, Manny Garcia, Steve Vigil, Damian Perez
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent customer service and a friendly atmosphere is always our goal, and we're glad it showed. We hope to serve you again soon!

June 14, 2024

Should know their specials and explain to customers. Nothing was explained to me until I asked at the time of payment. More

by tsireletso.nare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your feedback! We apologize for any confusion regarding the specials and for not providing that information upfront. We strive to ensure our customers are fully informed and will work on improving communication. We appreciate your input and hope to provide a more seamless experience next time!

June 13, 2024

Prompt, courteous, and efficient service department team. Work completed in a timely manner and all concerns addressed in a professional manner. More

by jjfryar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that our service team was prompt, courteous, and efficient in addressing your concerns. Providing professional and timely service is our priority, and we're grateful for your positive feedback. We look forward to serving you again in the future!

June 13, 2024

The service department was extremely busy and there was only one service writer. Brianna. Yet they were getting done. More

by BSANIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your positive review! We’re glad to hear that Brianna was able to provide excellent service, even with a busy day. We truly appreciate your patience and understanding, and we’ll make sure to pass along your kind words to her.

June 12, 2024

Customer service was good once I arrived. But the problem is the maintenance from the mechanic took over 3 hours long just for a oil change More

by EMERITAPADILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback. We're glad to hear that you were satisfied with our customer service, but we sincerely apologize for the extended wait time. We understand how valuable your time is, and we are constantly working to improve our efficiency. Please know that we will address this issue to ensure a quicker service in the future. We appreciate your patience and look forward to serving you again.

June 12, 2024

Great service! ! Nice people easy communication, fast appointment, great hours. Friendly attendant personable representatives. Clean atea More

by GEOFUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. We pride ourselves on offering excellent service and a friendly, welcoming environment, and it's great to know that reflected in your visit. We look forward to serving you again soon!

June 12, 2024

Briana (I believe that's her name) and Steve were helpful in service. My vehicle was done quicker than expected More

by LDRETCHEn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana, Steve Vigil
Report | Print
Nov 07, 2024 -

Reliable Nissan responded

Thank you for sharing your positive experience! We're so glad to hear that Briana and Steve were able to assist you and that your vehicle was completed faster than expected. We truly appreciate your feedback and look forward to helping you again in the future!

June 11, 2024

I went in for an oil change and none of the fluids got topped off. I understand that it was complimentary but what if I would have paid over a $100 for an oil change. It is irritating that you take your v More

by cgchan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna, Steve Vigil
Report | Print
1
...
97
98
99
...
125