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Reliable Toyota

Springfield, MO

4.9
5,859 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 5,859 reviews

April 15, 2024

Clean and professional. Everyone was helpful and friendly. Robbie was great. I would recommend him to anyone. More

by Faithandjoy2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie
Apr 16, 2024 -

Reliable Toyota responded

Thank you for choosing us and leaving this terrific review! We take pride in maintaining a clean and professional environment, and it's fantastic to hear our team members were helpful and friendly throughout your visit. A big shout-out to Robbie for providing excellent service – we'll be sure to pass along your kind words. We appreciate you recommending him, and we hope to see you again soon!

April 15, 2024

Logan was great! Very helpful and friendly! Took all the stress away from buying a car and made it fun! Would recommend Logan to anyone looking to buy a car! More

by anna.akers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan, Austin
Apr 16, 2024 -

Reliable Toyota responded

We're so happy to hear your car buying experience with Logan was a breeze! Taking the stress out of the process and making it fun is what we strive for, and it sounds like Logan achieved exactly that. We appreciate you recommending him to others – that kind of trust means a lot. We'll be sure to pass along your kind words to Logan. Thank you for choosing us, and congratulations on your new car!

April 14, 2024

Fantastic Experience! !! Amber in internet sales, our salesman Bruce and Ean in Finance made it a 100% positive experience, we want to especially give a HUGE thank you to More

by Donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce, Amber, Ean
Apr 15, 2024 -

Reliable Toyota responded

Wow, a 100% positive experience – that's fantastic to hear, Donna! We're thrilled Amber in internet sales, Bruce, and Ean in finance all made your car buying journey so smooth and enjoyable. Thank you for recognizing each of them! We appreciate you especially mentioning Bruce's patience and professionalism. At Reliable Toyota, we take pride in having a knowledgeable and dedicated team, and it sounds like Bruce truly went above and beyond to ensure you found the perfect vehicle. We'll be sure to pass your kind words on to him – he'll be delighted to hear about your 'Salesman of the Year' nomination! That dedication is worth the drive from O'Fallon, MO! We're so happy you made the trip to see us, and we know your Toyota will keep running strong for a long time. If you ever need anything in the future, please don't hesitate to reach out, even if it's just for routine service. The Reliable Toyota family is here for you! Thank you again for choosing Reliable Toyota!

Apr 15, 2024 -

Donna responded

You’re most welcome! And I would like to reiterate that we would drive 31/2 hours to buy from Bruce at Reliable again.

April 13, 2024

Thomas was very helpful with our car purchase. Would recommend him highly! Very professional job. More

by tiffanyfire21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Carlisle
Apr 15, 2024 -

Reliable Toyota responded

We're thrilled to hear you had a positive experience at our dealership, Tiffany! Thank you for recommending Thomas – it means a lot. We appreciate you mentioning his professionalism and helpfulness throughout your car purchase. At Reliable Toyota, we strive to provide exceptional service from start to finish, and it sounds like Thomas delivered that for you. Congratulations on your new car, and we're happy to hear you had a great experience with Thomas!

April 12, 2024

Jack Dugger took amazing care of us. Made sure to explain everything. Would recommend to anyone! More

by Asherwillcock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Dugger, Robbie
Apr 15, 2024 -

Reliable Toyota responded

We're thrilled to hear you had a fantastic experience! Thank you for recognizing Jack Dugger's attentiveness in explaining everything thoroughly. At Reliable Toyota, customer education is a priority, and it sounds like Jack did a great job ensuring you felt informed throughout the process. We appreciate you recommending Jack and our services to others!

April 12, 2024

Would highly recommend dealership. Not to pushy and very helpful. Will buy more cars in the future. More

by dtackitt07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Warfel
Apr 15, 2024 -

Reliable Toyota responded

We're thrilled to hear you had a positive experience at our dealership! Thank you for recommending us – it means a lot. We take pride in creating a welcoming and informative environment, and it sounds like we achieved that for you. We appreciate you mentioning our staff was helpful without being pushy. At Reliabe Toyota, we believe in providing excellent customer service while respecting your buying journey. Congratulations on your new car, and we're happy to hear you'll consider us again in the future!

April 11, 2024

We are very pleased with the attention from Reliable. I highly recommend working with CHAD. He is friendly, patient, and thorough explaining car details. More

by Suzanne Brock
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler
Apr 15, 2024 -

Reliable Toyota responded

Thank you so much for the fantastic review! We're thrilled to hear you had a positive experience, and that Chad's friendly and thorough approach made car shopping enjoyable. We'll be sure to pass your kind words on to him. At Reliable Toyota, we take pride in our customer service, and we're always happy to go the extra mile to ensure our customers find the perfect car. Welcome to the Reliable Toyota family, and congratulations on your new vehicle!

April 11, 2024

Bruce did an outstanding job helping us find the perfect car. His knowledge of each car he showed us was very impressive. The dealership was clean and everyone was helpful and polite. More

by claimsadjuster7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Apr 12, 2024 -

Reliable Toyota responded

Thank you for leaving such a fantastic review about your experience! We're thrilled to hear that Bruce was instrumental in helping you find the perfect car. Bruce's in-depth knowledge of our vehicles allows him to confidently match customers with their ideal car. It's fantastic to hear he impressed you with his expertise! We appreciate you mentioning the cleanliness of our dealership and the helpfulness of our staff – we strive to create a welcoming and informative environment for all our customers. We'll be sure to pass along your kind words to Bruce – he'll be delighted to know his efforts made such a positive difference in your car-buying experience. Congratulations on your new car! We know you'll enjoy it for many miles to come. Please don't hesitate to reach out to Bruce or any of our team members if you have any questions or need service in the future. We're always happy to help!

April 11, 2024

Nathan was amazing helping get my new Toyota Rav4! Helped get my car in the price range I wanted. More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 12, 2024 -

Reliable Toyota responded

We're so happy to hear your experience finding your new Toyota RAV4 was amazing! It sounds like Nathan made the car-buying process smooth and stress-free, which is exactly what we aim for. Nathan's dedication to staying within your budget while helping you get the vehicle you truly desired is truly commendable. We appreciate you recognizing his hard work! Congratulations on your new RAV4! It's a fantastic SUV, and we know you'll enjoy many happy miles on the road ahead. Please don't hesitate to reach out to Nathan or any of our team members if you have questions about your RAV4 or need service in the future. We're always happy to assist you!

April 11, 2024

Drew Stevenson and Noah were never helpful. They explained the process and helped us come to a agreed upon deal. More

by donjens08
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson Noah
Apr 12, 2024 -

Reliable Toyota responded

Thank you for taking the time to leave a review about your experience! We appreciate your feedback. We're glad Drew and Noah were able to answer your questions, explain the process, and ultimately help you find a car that meets your needs at a price you're comfortable with. That's what we strive for at Reliable Toyota! Thank you for choosing us, and we hope to seeing you again soon!

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