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Shelby Kia
Shelby, NC
110 Reviews
The team at Shelby Kia would like to welcome you to our dealership in Shelby, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Shelby, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Shelby count on the high-quality vehicles and services found at Shelby Kia, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 110 reviews
July 21, 2026
Im Francis Scott and I bought a new Kia and my sales representative was Christian Swint and he was phenomenal!!! I told him what I wanted and he listened to EVERYTHING! Best car buying experience in my representative was Christian Swint and he was phenomenal!!! I told him what I wanted and he listened to EVERYTHING! Best car buying experience in my whole 72 years! If you decide to come here be sure to ask for Christian!! More
by Frances Scott
Employees Worked With
July 20, 2026
I was immediately assured when I walked in. I was Unsure what I wanted and Adrien was very patient and kind with me, and really worked with me to get the best fitted care for my needs. Finance I was Unsure what I wanted and Adrien was very patient and kind with me, and really worked with me to get the best fitted care for my needs. Finance went the extra mile to keep my payment as close to what I needed and I truly appreciated that, More
by Nakia
Employees Worked With
July 17, 2026
Everyone was very professional, friendly, and helpful to our needs. We did not wait one second upon arrival, and were helped immediately. our needs. We did not wait one second upon arrival, and were helped immediately. More
by tracyroberts27
Employees Worked With
January 29, 2026
I purchased a used car from Shelby KIA. while the people with whom I interacted were personable and helpful, the dealership utilizes all sorts of deceptive tactics such as a $3500 "Elite Ca while the people with whom I interacted were personable and helpful, the dealership utilizes all sorts of deceptive tactics such as a $3500 "Elite Care" package that is presented as non-optional but is not included in the advertised price. The document fee is well above average at $999 as well. In short, the advertised price of the vehicle was $10500 but their initial negotiation price was over $17,000. They did negotiate down, but not even to the initial price. The car's interior was not well cleaned and the remote didn't work... which I pointed out at the time but their service department "had just closed" and it was "probably just a battery issue" which it wasn't. Moreover, no one gave me any information about the "Elite Care" package except that it was implied that it included all sorts of additional after purchase benefits. Simply put, this dealership is about creating the appearance of a helpful and transparent experience, but mine was quite different and I would not recommend purchasing from Shelby KIA unless you are fully prepared to cut through the false image and play the kind of hardball that you'd expect from an old-style dealership with a bad reputation. More
by Customer
Employees Worked With
Ashner Desir
October 27, 2025
Extremely disappointed—scheduled service was ignored, no communication, and follow-up messages went unanswered. Completely unprofessional experience. communication, and follow-up messages went unanswered. Completely unprofessional experience. More
by bbcurtis83
Employees Worked With
Stacy Saraga
December 01, 2023
A 2015 VW was listed on Carfax and I live very close to Renaldo Honda. I drove over the next day to find it sitting out back with an orange sticker on the windshield stating “federal law prevents this car Renaldo Honda. I drove over the next day to find it sitting out back with an orange sticker on the windshield stating “federal law prevents this car from being sold until…” so I called in to dealership to inquire. I was connected to Felicia who knew nothing about a VW on the lot. She put me on hold for a few minutes and then told me the car is not sellable yet because it just came in that day and needed to be serviced. She promised to call me back asap after service checked it out later that day or the next. The very next morning while I’m at work I got a text from Felicia saying the VW checked out and is ready for me to come buy it and she wanted to know when I would be there. i replied “what about service inspection?” A little while later she texted me again asking me to sign up for notifications about the car but no service inspection information. I called when I got off work and spoke with her because of no response. She then told me “oh, detail has had the car all this time and service hasn’t looked at it yet. I’ll expedite that and get back with you very soon.” I never heard from her again however I then received emails and texts from a different Renaldo salesperson offering to “help find me a car that suits my personal needs” and never mentioned the VW. That was about 2 weeks ago. I saw the car was still listed today but now at their neighboring dealership Renaldo Kia so I drove through. No VW there or next door at Renaldo Honda. I finally got to speak with the GM who told me he’d check and get right back. He did and stated the car needs a new engine and it’s not on the lot! Wow! But surprisingly it’s still listed. Very frustrating and disappointing experience, Renaldo dealership!! I do appreciate the GM following up promptly as promised but the overall experience was confusing and frustrating. More
by O-cringes askew
Employees Worked With
Felicia
March 20, 2022
The work was excellent and they were very informative. They treated me very well and answered all my questions. They gave me quotes on future work I asked about. Best place I’ve ever had the pleasure o They treated me very well and answered all my questions. They gave me quotes on future work I asked about. Best place I’ve ever had the pleasure of doing business. More
by RAF
Employees Worked With
Jerri Clack
