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Rensselaer Honda

Troy, NY

4.8
616 Reviews

770 Hoosick Rd

Troy, NY

12180

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Showing 616 reviews

July 03, 2021

I was so impressed. Tiffany Ross was amazingly waiting for us outside on the hottest day of the summer to greet up. So professional and helpful. Everyone made it easy for us to decide this was the vehicle More

by Slnixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heartel, Tiffany Ross
Jul 06, 2021 -

Rensselaer Honda responded

Thank you for the amazing review!

July 03, 2021

I had a great experience buying my Honda CRV-EXL! Thanks go to Phil and Mike who were friendly, easy going and NOT pushy at all. I would highly recommend Rensselaer Honda to anyone looking for a vehicle. More

by ccurran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Rasile, Mike Heartel
Jul 06, 2021 -

Rensselaer Honda responded

Thank you for the great review! It is very appreciated.

July 03, 2021

They are quick and very friendly. Just passing through and called and spoke to Jason. Got us in the next morning. Will be back. More

by trobelotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette Murphy, Jason Foster
Jul 06, 2021 -

Rensselaer Honda responded

Thank you!

July 03, 2021

Very courteous and always ready to help with my concerns. More

by Noreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Race, Jeanette Murphy, Jason Foster
Jul 06, 2021 -

Rensselaer Honda responded

Thank you!

July 02, 2021

Fair, responsive, helpful, reasonable, supportive, have historically and will undoubtedly in the future, be available to assist on any problem or with any education re how to use the features of the car. More

by bdheisler
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Ellen Miranda
Jul 06, 2021 -

Rensselaer Honda responded

Thank you!

July 02, 2021

It was a great experience. Everyone was friendly and honest. Would go back every time. More

by killeens622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Scanlon, Dan Durivage
Jul 06, 2021 -

Rensselaer Honda responded

Thank you for the 5-star review!

July 01, 2021

As always, excellent customer service and friendly people. Always a great experience. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Gillis
Jul 06, 2021 -

Rensselaer Honda responded

Thank you!

July 01, 2021

Jason was incredibly helpful and my service was fast and customer service was great! More

by suzieb325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Foster
Jul 06, 2021 -

Rensselaer Honda responded

Thank you for the great review! It is very appreciated.

June 26, 2021

They sell cars that need repairs and convince you because it passed their inspection that you have to pay for those repairs. I had my car 2 days when the check engine light came on. They said it was caused b More

by Klb0688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Foster
Jun 29, 2021 -

Rensselaer Honda responded

We are very sorry you had this experience with us. Our intentions are to never deceive our customers. I spoke with our service manager regarding this and he assured me that the vehicle was repaired properly. Please feel free to give us a call. Our service manager is more than happy to further explain what repairs were done and why.

June 03, 2021

Absolutely great car buying experience! Couldn’t be more satisfied with our purchase( pilot). I wanna thank Matt James for making it happen. And a special thanks to Jake, who’s knowledge, professional cour More

by GoHonda31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew James, Jake Morizio
Jun 11, 2021 -

Rensselaer Honda responded

Thank you for the 5-star review!

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