Rensselaer Honda
Troy, NY
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10,000 mile Honda Civic service When I originally set out to lease a Honda Civic, my first visit was to Rensselaer Honda. They provided the financing, a standard transmission Civic When I originally set out to lease a Honda Civic, my first visit was to Rensselaer Honda. They provided the financing, a standard transmission Civic (Six colors to choose from!), and took care of insurance coverage and DMV paperwork. I left the dealer THAT DAY with my new vehicle. Of the two service appointments I have had, the staff is friendly and knowledgable. The showroom, service area, bathrooms and waiting area are immaculate. It was the most seemless automobile purchase I have ever experienced AND I LOVE my new Honda (It's my 4th!!). More
New 2019 Pilot Great all around experience. Staff is friendly and knowledgeable. Very pleased with the whole buying and pick up transaction. Will definitely be retur Great all around experience. Staff is friendly and knowledgeable. Very pleased with the whole buying and pick up transaction. Will definitely be returning and recommending family and friends to try Rensselaer Honda. More
Service I had my vehicle serviced on 7/27/19. Service personal, Charles and Al, are SO friendly! I’ve been going to Renn Honda for sales and service and will I had my vehicle serviced on 7/27/19. Service personal, Charles and Al, are SO friendly! I’ve been going to Renn Honda for sales and service and will continue. They’re honest and fair. :-) More
First Jeep purchase We give Rennselear Honda and their salesperson, Phil Rasile, 5 stars +++ Phil’s knowledge and integrity drove us to NY. Phil deserves to be recogniz We give Rennselear Honda and their salesperson, Phil Rasile, 5 stars +++ Phil’s knowledge and integrity drove us to NY. Phil deserves to be recognized for his professionalism ... very quick and friendly service. We are extremely happy with our first Jeep purchase and highly recommend this dealership. It was such a pleasure dealing with you Phil!! More
Sale process 6/27/19 The sale process was done extremely well. Mike was informative and helpful every step of the way. Ellen assisted with the phone/computer connections The sale process was done extremely well. Mike was informative and helpful every step of the way. Ellen assisted with the phone/computer connections and teaching me how to use it. They were both informative and efficient. A later follow up with Service due to the tire pressure sensor, was also an excellent experience. Natalie in service was very knowledgable and friendly. She brings cheerful customer service to a whole new level. More
Sensor malfuction repair I had a warranty service repair of a O2 sensor on my Honda Pilot Nichol was my Service adviser and got me in right away, she knew I had places tha I had a warranty service repair of a O2 sensor on my Honda Pilot Nichol was my Service adviser and got me in right away, she knew I had places that I had to go to and got me in a rental as the part needed to be ordered, I have never seen a repair shop so clean and orderly working with Nichol was a pleasure, as soon as the car was repaired she called and informed me the car was ready, she also kept me informed of the progress in checking the vehicle and the repair. The more I work with Rensselaer Honda the more impressed I become. I am 65 yrs of age and have worked with many dealerships this is the first I have worked with that shows not only that they care about their clients but also have honesty and trustworthiness for their clients Wish I could give Nicole a higher rating then 5 stars More
First Honda Worked with Bill Tucker for the purchase of my now 2019 Honda Pilot. Bill was a excellent person to deal with He did not play games like other dea Worked with Bill Tucker for the purchase of my now 2019 Honda Pilot. Bill was a excellent person to deal with He did not play games like other dealers I have had over the years. That means a lot to me, Honesty and integrity seems to be Bill's strong points I will not recommend other dealers I have had but will recommend Rennselaer Honda and Bill Tucker More
Battery Issues I gave Rennselear Honda 5 stars because I felt Nicole and Al went above and beyond to make sure my car battery needs were met before I traveled out of I gave Rennselear Honda 5 stars because I felt Nicole and Al went above and beyond to make sure my car battery needs were met before I traveled out of town. They deserved to be recognized and I greatly appreciated the professionalism and service that Rennselear Honda continues to provide. Keith Gentry Jr More
Great Service They have serviced my first Honda for 14 years. Now I have a new one. I know with their care is one will last as long with a tune to beat the band. They have serviced my first Honda for 14 years. Now I have a new one. I know with their care is one will last as long with a tune to beat the band. Selecting and climbing into my new HR-V was like putting on a comfortable shoe,. Everyone made the transition very easy and I left the dealership very satisfied. More
Prompt and courteous service This is our fourth car that we have purchased and have serviced at This dealership. We have had nothing but great service both purchchasing and servi This is our fourth car that we have purchased and have serviced at This dealership. We have had nothing but great service both purchchasing and service on our vehicles. More