Rensselaer Honda
Troy, NY
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My first new car made easy! Everyone I came in contact with was welcoming and willing to help! Buying a first car is a big step that can be sometimes stressful. Rensselaer found Everyone I came in contact with was welcoming and willing to help! Buying a first car is a big step that can be sometimes stressful. Rensselaer found the perfect Honda for me and made the entire process stress-free. Kerry Scanlon took the time to really explain my different finance options and extended warranty plans. I felt comfortable sharing concerns or asking questions about these new topics for me. All in all it was a great experience and I'm happy to be a part of the Honda family! More
Still great the second time! I just purchased my second Honda Fit at Rensselaer Honda. The experience was just as smooth and attentive as it was the first time. They truly make i I just purchased my second Honda Fit at Rensselaer Honda. The experience was just as smooth and attentive as it was the first time. They truly make it easy. I was also happy to find Phil available to assist me again. I will keep coming back and will recommend the dealership to friends and family. More
Excellent experience RH was the second dealership I went to. The first could not offer a car in my budget., Dan Durivage was very nice and made car buying less daunting RH was the second dealership I went to. The first could not offer a car in my budget., Dan Durivage was very nice and made car buying less daunting. He played no 'car dealership' games. I felt I got a fair deal. Overall, I am very pleased. More
GREAT This was actually the best car buying experience i have ever had> From the minute we walked in everyone was very attentive and professional> Everythin This was actually the best car buying experience i have ever had> From the minute we walked in everyone was very attentive and professional> Everything was done with no issues. Love the Honda CRV :) More
Very good Put everything together quickly. Would recommend this dealership. Went over car details well. Make sure when buying "NEW" they tell you how many miles Put everything together quickly. Would recommend this dealership. Went over car details well. Make sure when buying "NEW" they tell you how many miles are on the car because it could have been driven from another dealership and have more miles than you are expecting. More
Professional and Thorough Our salesman Phil was very patient, knowledgeable and thorough. Ellen was excellent as well in setting us up with all of the technical parts. Al Yag Our salesman Phil was very patient, knowledgeable and thorough. Ellen was excellent as well in setting us up with all of the technical parts. Al Yager in service is also our go-to person. More
Professional and gave us the best deal by far We probably did more shopping around for this car than any previous one. RH was the second dealership we went to, and it turned out to be the last--be We probably did more shopping around for this car than any previous one. RH was the second dealership we went to, and it turned out to be the last--because nobody gave us a deal that was even close. We also appreciated how Dan Durivage reached out to another dealer to get us the car we wanted. The office manager, Kerry, was quick on the final paperwork, and was sensitive to the fact that we were taking care of our 4 year old granddaughter there as we worked with him. Our car wasn't quite ready on time--because they washed it again for us because work on their parking lot kicked up a lot of dust (so that was a good thing). The dealer closer to us offered to match RH's numbers (and swoop in and get the sale--but why would we do that to such nice people? Ellen did a fine job walking us through the new technology, but I think Honda should maybe give you a CD or something with short videos explaining it all (again). It's a bit overwhelming. There's so much, it would be nice the next day after sale to have another resource besides the manual. More
Was thoroughly satisfied with my service experience. My current vehicle is my first Honda, a CRV. And, it was my first service experience. Service was convenient, prompt, thorough--and well-explained t My current vehicle is my first Honda, a CRV. And, it was my first service experience. Service was convenient, prompt, thorough--and well-explained to me. More
Lease of a civic for our daughter The staff was professional, honest, and put together our deal in a timely manner. The whole experience was enjoyable and a welcome change from our la The staff was professional, honest, and put together our deal in a timely manner. The whole experience was enjoyable and a welcome change from our last 2 leases at different dealerships. More
Used Car Purchase - Honda CR-V Excellent personnel in all departments - knowledgeable, friendly, professional. Purchased a 2013, but it looked almost brand new. Easiest car buying Excellent personnel in all departments - knowledgeable, friendly, professional. Purchased a 2013, but it looked almost brand new. Easiest car buying experience I have ever had. More