Used Car Review:
Just purchased my 3rd used car. My previous car (07 Impala) that I purchased here was totaled & was looking @ replacing it with a NEW Impala. After dealing with Chevy dealers, I was frustrated about the whole game process about negotiating the price. Even considered a New Ford Edge, but the $34,000.00 I wasn't convinced. Noticed a 2013 Used GMC Acadia SLT-1 on the lot a few days earlier and after Ford quoted me $34,000.00 for the Edge, I thought a 2nd look @ the Acadia was deserved. Henry Kessell (used car sales) is great, love the fact that you can test drive as many cars on the lot as you like. Did I mentioned that NO sales person rides along with you! On the used car side, the price you see is the price you pay. NO HAGGLING.. Every time I've purchased a used car from them, no one else had a price even close to theirs, not even private party sales. No up sale with the finance side either. It actually took less time to finance the deal then it took us to make the decision on what car to buy (had to convince the better half that the Acadia was it).
I've always had a great experience with the service department. Found out that the service manage checks out local pricing on service from independent shops in the area & usually will under cut the price. I deal with Steve Pratt (service adviser) and he is always upbeat and very professional. Sabrina (cashier) always has a smile & great attitude with customers. In dealing with anyone @ this dealership, you can tell they don't HATE there job! VERY CLEAN inside and out!