Reynolds GMC

Had an issue with the other Buick dealer so I went to Reynolds to see if my issue could be resolved there. What a difference! Highly recommended. Even though my warranty had just expired they took care o Reynolds to see if my issue could be resolved there. What a difference! Highly recommended. Even though my warranty had just expired they took care of everything - what more could we have asked for. More

Awful customer service at the service department. When I brought my car in, I had to stand there for a long time while the service managers sit at their computers and ignore you. None of them were helping brought my car in, I had to stand there for a long time while the service managers sit at their computers and ignore you. None of them were helping another cutomer. They also left a screw in my radio console, so I had to drive it back. More

For certified used car buyers. This may be true with any dealer...but always make sure that any car purchased is inspected for cosmetic flaws all the way around inside and out. The dealer will fix anything dealer...but always make sure that any car purchased is inspected for cosmetic flaws all the way around inside and out. The dealer will fix anything you ask for if noted before signing the contracts. Otherwise, returning and negotiating cosmetic fix-its after the fact gets very difficult. I noticed a week later that the trunk had been repaired and repainted very poorly. This dealership is extremely friendly overall and the trunk problem may not have been their doing because they bought the car at auction. It was too late to have them re-work the trunk lid to back to factory specs. To be fair though, the used car I purchased was priced well considering the circumstances. I highly recomend this dealership for their very nice used car selection and pricing. I've also have very good experiences with the service dept. One final note, be prepared when dealing with the financial department, they are very adept on "closing the deal." Take care and happy shopping. More