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Reynolds GMC
West Covina, CA
142 Reviews
CELEBRATING OUR 110TH YEAR AS A FAMILY OWNED AND OPERATED DEALERSHIP! REYNOLDS IS WHERE FAMILIES ARE FINDING THEIR BEST DEALS ON NEW BUICK AND GMC VEHICLES AND ON OUR WIDE VARIETY OF USED VEHICLES. CALL AND SCHEDULE A TEST DRIVE TODAY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 142 reviews
May 05, 2023
Had my GMC Sierra towed to Reynolds GMC but nothing happened for 2 days. After not getting status updates, I called the service director for help. Finally, got an update after I called and I was told t happened for 2 days. After not getting status updates, I called the service director for help. Finally, got an update after I called and I was told they need to dismount my transmission. They said I need to fix the Transmission Control Unit and speed sensor. I had to tow my GMC to another dealer since I cannot trust this dealer. They do not let you know what's going on and there is nothing being done for so many days. The new dealer found a possible faulty wiring harness. It was not the transmission at all. The new dealer asked me to drive it a lot and there was nothing wrong with the transmission. If I get a check engine light, they told me that they will replace the wiring harness. Reynolds GMC is not to be trusted with your vehicle. Customers beware! More
by gme
Employees Worked With
Josh Schmidt
February 23, 2023
They are very helpful and try to find trouble with my car and they are fast! and they are fast! More
by Bubbacito
January 16, 2023
This service team has it together! Welcoming, kind, concerned for my immediate needs... all around great experience. Jack was highly qualified to get my time sensitive needs done. I Welcoming, kind, concerned for my immediate needs... all around great experience. Jack was highly qualified to get my time sensitive needs done. I highly recommend. More
by blu_maiden
Employees Worked With
Jack
August 09, 2022
People are friendly and knowledgeable. Work was done in a timely manner and the service manager was very helpful. I really like how clean and comfortable they maintain the dealership. Eve Work was done in a timely manner and the service manager was very helpful. I really like how clean and comfortable they maintain the dealership. Every time I go to the dealership, I feel welcome. More
by jpraslin
Employees Worked With
November 29, 2017
Great job Problem solved, truck is running smooth as a new truck should. Thank you for taking the extra step in looking into the technical bulletin. We will b Problem solved, truck is running smooth as a new truck should. Thank you for taking the extra step in looking into the technical bulletin. We will be back for future service needs. More
by Burban9
Employees Worked With
October 14, 2017
Very Disappointed I did receive a certificate via email for oil change for $49.95. So I took my vehicle to the dealer and when I was going to pay, I showed the certific I did receive a certificate via email for oil change for $49.95. So I took my vehicle to the dealer and when I was going to pay, I showed the certificate to the cashier and she told me that it wasn't good because they put synthetic oil in my pickup. The certificate says AC Delco delxos1 full synthetic oil. But still she told again that it wasn't good for the oil change. So I had to pay the full price. This incident caused me a lot of frustration and disappointment. More
by Chema
Employees Worked With
Jim Pruitt
